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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Very good service on the phone

Very good informed service on the phone. Reviewed on: 26th August 2017

Straight forward hey presto

Filled in the form added special requirements and comparable quote, sorted. Thank you Reviewed on: 26th August 2017

Great customer service

This is the third year I have renewed our home and contents insurance , main reason is the price and the great customer service you receive when you need to make a telephone call to them. Any amendments are dealt with in a simple professional manner. Keep it going. Reviewed on: 26th August 2017

Easy, straight forward process

Taking out the policy was so straight forward with easy to follow steps. I was renewing my policy from last year. Good quote and no fuss with monthly payments. Reviewed on: 26th August 2017

Cheap

Everything that we wanted for the cheapest price. Reviewed on: 25th August 2017

Easy to understand and complete

It was a very good deal with easy to understand step-by-step instructions. Reviewed on: 25th August 2017

Quick and affordable

Process is very fast, product is very affordable compared to others. For the price I paid, I got much more from Policy Expert than any of the other insurers Reviewed on: 25th August 2017

early days but so far so good

Easy to arrange, uncomplicated web site Reviewed on: 25th August 2017

Easy Process

Easy process to renew home insurance. Reviewed on: 25th August 2017

Simples

Easy to use site and simple to find what I needed. Very good cost comparison. Hopefully won't need to use my policy but peace of mind that it's now in place for my move to a new home :-) Reviewed on: 25th August 2017

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