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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Easy to purchase - Cheap

5
Haven't claimed anything yet so I can only rate the product price and cover. Covers for everything that I required for the lowest price I could find. Reviewed on: 25th August 2017

Insurance made easy

4
The site is easy to access and complete ,no hidden costs within the policy ,and with the added bonus of legal fees included as well as the offer of one years free household back up service re plumbing etc it is well worth the value of the premium paid . Reviewed on: 25th August 2017

Great insurers

5
Straight forward reasonable cost Reviewed on: 25th August 2017

Quick Easy and Straightforward

4
Pretty much as it says in the title. The Process was simple, user friendly and excellent value for money. I expanded my policy with them this year which goes to show that they provide a good deal! Reviewed on: 25th August 2017

Easy

5
Easy renewal at a reasonable price. Reviewed on: 25th August 2017

Quick, simple and competitive prices

4
Found Policy Expert via an online comparison site. Price quoted was competitive and signing up was quick and simple. Would certainly recommend. Not had to claim so can't comment on that side but so far really pleased with package we bought. Reviewed on: 24th August 2017

Renewly of policy

5
Oh no its time to renew that home insurance. I lazily left everything to the last minute. But hark is that my phone ringing.... Its Policy expert. 10minutes on the phone and I got my insurance renewed for another year-result. Excellent Reviewed on: 24th August 2017

A cracking little policy

5
Looking for house and contents insurance with bells and whistles, and this was the one and at a great price as well. Highly recommend. Reviewed on: 24th August 2017

Great value for money

5
Couldn't believe that everything I wanted was included - and more! Reviewed on: 24th August 2017

Good service

4
Fast and reliable, an excellent service. Reviewed on: 24th August 2017

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