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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Excellant Service

Speedy response, excellent communication, very helpful, reasonably priced. All that I needed. Reviewed on: 21st August 2017

steel of a price

Nice support from policy expert to match a competitors quote on renewal. Also needed insurance details of my builder who had removed an internal wall and replaced MN with a steel support. Reviewed on: 21st August 2017

Great value

Offers way more than competitiors also much cheaper, website easy to navigate. Reviewed on: 21st August 2017

Satisfied

We have just taken out our second year. We feel the insurance covers all we need covered with extra options if we were to required it. All in all good all round cover for a good price. Reviewed on: 21st August 2017

Good value!

Such good value, and the staff were really professional, with Legal Ins. thrown in for nowt. An issue with a roof leak came up 4 months ago, and I did feel the call to Policy Expert was about them finding excuses not to pay out, but that's industry-wide now. We did agree in the end that it was 'wear and tear' on the roof after 40 years. Can't win 'em all, so I can recommend Policy Expert! Reviewed on: 21st August 2017

Excellent value for money

We were very impressed with what was included on the policy for the price. Reviewed on: 21st August 2017

Goodchoice

Noticed that this company had won awards and I can see why. Website very easy to navigate around and could clearly see what I was purchasing. Very good competitive policy price with added extras. Payment was very simple and easy. Reviewed on: 20th August 2017

Easy

Made it all clear and easy , decent cover and price. Reviewed on: 20th August 2017

Best of the bunch

great service to use and very reasonable price Reviewed on: 20th August 2017

Very good

Helpful service, competitive price. Happy with my policy Reviewed on: 20th August 2017

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