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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9149 reviews)

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4.74

Based on 9,149 reviews, last reviewed 22nd Aug 2026

1100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great service Have been with Policy Expert for a few years now; always receive excellent customer service and reasonable price review on my home insurance. Reviewed on: 20th August 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9149)

A cracking little policy

Looking for house and contents insurance with bells and whistles, and this was the one and at a great price as well. Highly recommend. Reviewed on: 24th August 2017

Great value for money

Couldn't believe that everything I wanted was included - and more! Reviewed on: 24th August 2017

Good service

Fast and reliable, an excellent service. Reviewed on: 24th August 2017

Perfect Renewal

Phone answered promptly Clerk did good job on security Clerk took full care of renewal terms etc Fully happy with the transaction Reviewed on: 24th August 2017

Clerk took Full Care of the renewal

Easy to phone Clerk was excellent in checking security Clerk took care to ensure renewal was all correct Really happy with the phone call Reviewed on: 24th August 2017

Quick & Simple

Easy to follow and set up. Quick simple process - thankyou! Reviewed on: 24th August 2017

Patience and persistence.

I made an enquiry by email and an operator called most days over a two week period while I was away on holiday.I returned to a pleasant voicemail and when he finally reached me ; my enquiry was resolved and as a gesture of goodwill emergency cover was added free of charge. I thanked him for his support,patience and persistence! Reviewed on: 24th August 2017

Amazing company

Really easy to set up policy online, very good cover and you tailor it to your needs. Better price than our current insurer and you can even print a cancellation form to send to your current insurer. Policy Expert make life easier. Reviewed on: 23rd August 2017

Good stuff

We never claim so want the cheapest policy we can get.... Reviewed on: 23rd August 2017

Great Cover At A Great Price

Very quick to get talking to someone, got the cover I wanted, at a price I wanted. Reviewed on: 23rd August 2017

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