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Policy Expert : Home insurance reviews

4.74
Based on 9,149 reviews, last reviewed 22nd Aug 2026
1100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great service Have been with Policy Expert for a few years now; always receive excellent customer service and reasonable price review on my home insurance. Reviewed on: 20th August 2026
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P

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9149)

Provides what I need

4
Provides what I need. Renewal quote was more than last year but on request price was lowered and eventually offered price lower than last year. Shame that wasn't your first offer Reviewed on: 19th August 2017

Cheapest quote

5
Cheapest quote for my home insurance renewel happy with the level of cover and excess requirements. I would recommend Reviewed on: 18th August 2017

Fast quote

5
Was surprised how easy to set up and really good prices not to be missed Reviewed on: 18th August 2017

Great price for product

5
Accidental cover and other extras thrown in for free at the best price. Easy to navigate website too. Reviewed on: 18th August 2017

Great price for what you get

5
Accidental cover and other extras thrown in for free at the best price. Easy to navigate website too. Reviewed on: 18th August 2017

Fantastic quote and easy process

4
After receiving a quote from our previous home insurer, I was upset to find my policy had increased by £100. I compared home insurance quotes on gocompare and was unable to find an ideal quote until I received a flyer through the door from yourselves. I then logged on and gained an instant quote which I was so pleased with. The process was so easy and I sorted it all within seconds. Thank you for your service. Jeff Reviewed on: 18th August 2017

Value for money, easy to sort. Just what you need.

4
Everything was clear concise and simple. No complicate questions or interference. Excellent Reviewed on: 18th August 2017

nothing to add

3
nothing to add as i have not made any claim Reviewed on: 18th August 2017

Renewal was simple and straightforward.

5
Just an email was enough to arrange my renewal and payment was automatically deducted from my bank, details of which was already logged in from last year. Reviewed on: 17th August 2017

Ace service

5
Brilliant company no hassle and just plain talking and down to earth. Been with these guys 4 years now. Reviewed on: 17th August 2017

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