Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Policy Expert : Home insurance reviews

View other Policy Expert products
4.74
Based on 9,149 reviews, last reviewed 22nd Aug 2026
1100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great service Have been with Policy Expert for a few years now; always receive excellent customer service and reasonable price review on my home insurance. Reviewed on: 20th August 2026
P's avatar
P

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Policy Expert Home insurance reviews (9149)

Best customer service, quick and competitive

5
Customer service is first class, very easy and stress free, i have home and content insurance, will consider car insurance as well. Reviewed on: 20th August 2017
Ray Rampton's avatar
Ray Rampton

Easy

5
Easy, quick, cheaper than most insurers and you get more for your money. Great deal Reviewed on: 20th August 2017
Mathew Rippon's avatar
Mathew Rippon

House insurance

5
Very helpful staff on the telephone, friendly staff, good value for money service Reviewed on: 20th August 2017
Marie bower's avatar
Marie bower

Great Service

5
Answered my questions in a professional manner. No pressure was put on me to purchase. Whether you purchase or not I definitely recommend a quote. Reviewed on: 19th August 2017
Sandra Goodman's avatar
Sandra Goodman

Great Service

5
Great service, keep you well informed, no pressure just good info and good deal Reviewed on: 19th August 2017
Barry Griffiths's avatar
Barry Griffiths

Good Customer Service

4
I had my renewel notice after doing some price comparison I found this to be competitive, I spoke to a lady in customer service to ask a couple of questions and to confirm my renewal, she was very helpful and pleasant to deal with! Reviewed on: 19th August 2017
johanna rigg's avatar
johanna rigg

Value for money

5
Found exactly the same cover and saved £149 against the renewal quote from my previous insurer. Reviewed on: 19th August 2017
Christine Rodgers's avatar
Christine Rodgers

Easy and quick

4
No hassle get what you want when tou need it Reviewed on: 19th August 2017
Debbie smitherman's avatar
Debbie smitherman

House insurance renewal

5
As alway, I received excellent service. Clear, Precise and Professional. I highly recommend Policy Expert to find the best and most suitable policy to meet your needs. Reviewed on: 19th August 2017
Gary Kirkton 's avatar
Gary Kirkton

Happy Customer

5
No hassle. Got my home insurance cheaper then anywhere else plus brilliant and helpful customer service Reviewed on: 19th August 2017
Oliver Blackwell's avatar
Oliver Blackwell

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill