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Policy Expert : Home insurance reviews

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4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
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Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great Service

5
Answered my questions in a professional manner. No pressure was put on me to purchase. Whether you purchase or not I definitely recommend a quote. Reviewed on: 19th August 2017
Sandra Goodman's avatar
Sandra Goodman

Great Service

5
Great service, keep you well informed, no pressure just good info and good deal Reviewed on: 19th August 2017
Barry Griffiths's avatar
Barry Griffiths

Good Customer Service

4
I had my renewel notice after doing some price comparison I found this to be competitive, I spoke to a lady in customer service to ask a couple of questions and to confirm my renewal, she was very helpful and pleasant to deal with! Reviewed on: 19th August 2017
johanna rigg's avatar
johanna rigg

Value for money

5
Found exactly the same cover and saved £149 against the renewal quote from my previous insurer. Reviewed on: 19th August 2017
Christine Rodgers's avatar
Christine Rodgers

Easy and quick

4
No hassle get what you want when tou need it Reviewed on: 19th August 2017
Debbie smitherman's avatar
Debbie smitherman

House insurance renewal

5
As alway, I received excellent service. Clear, Precise and Professional. I highly recommend Policy Expert to find the best and most suitable policy to meet your needs. Reviewed on: 19th August 2017
Gary Kirkton 's avatar
Gary Kirkton

Happy Customer

5
No hassle. Got my home insurance cheaper then anywhere else plus brilliant and helpful customer service Reviewed on: 19th August 2017
Oliver Blackwell's avatar
Oliver Blackwell

Provides what I need

4
Provides what I need. Renewal quote was more than last year but on request price was lowered and eventually offered price lower than last year. Shame that wasn't your first offer Reviewed on: 19th August 2017
Fiona Wilson's avatar
Fiona Wilson

Cheapest quote

5
Cheapest quote for my home insurance renewel happy with the level of cover and excess requirements. I would recommend Reviewed on: 18th August 2017
Mark higginbottom 's avatar
Mark higginbottom

Fast quote

5
Was surprised how easy to set up and really good prices not to be missed Reviewed on: 18th August 2017
Julia jones 's avatar
Julia jones

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