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Policy Expert : Home insurance reviews

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4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great company

5
Very good customet satisfaction. Reasonable price and good communication. Will continue to use policy expert! Reviewed on: 9th August 2017
Laura Sancaster 's avatar
Laura Sancaster

Insurance just purchased

3
Only just bought home insurance but impressed at how much it covers for half the price of its competitors. I hope I don't need to make any claims but if I do I hope the service is just as good as the price Reviewed on: 8th August 2017
D Davied's avatar
D Davied

Fantastic value, fantastic service!

5
Policy Expert were HALF the amount of money I paid for my previous house insurance, and on top of that, offered more options and less excess. On top of all that, I'm getting a free Meercat too :) Reviewed on: 8th August 2017
Mathew Washington's avatar
Mathew Washington

Top service

5
Top service so far and great price for the policy we took out. Reviewed on: 8th August 2017
Sian's avatar
Sian

more for your money

5
After searching for a policy on home and contents insurance I found Policy Expert to have all the cover I needed for a great price! Reviewed on: 8th August 2017
Andy Weatherley's avatar
Andy Weatherley

Easy to take out online.

4
No problems in setting up. The claim procedure is moor important but fortunately, I haven't experienced that. Reviewed on: 8th August 2017
Chris Szewiel's avatar
Chris Szewiel

1st class!!!!!

5
easy webite not complicated straight forward Reviewed on: 8th August 2017
james's avatar
james

1st Class

5
very helpful website easy to use Reviewed on: 8th August 2017
james's avatar
james

1st class!!!!!

5
Very easy to use website and compared to other sites not only cheaper but better cover... Reviewed on: 8th August 2017
james's avatar
james

House/Contents Insurance re-newal

4
Efficient on-line contact from 'reminder' status to completion. Reviewed on: 8th August 2017
DAVID DAMS's avatar
DAVID DAMS

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