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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Efficient

3
Friendly and efficient staff. Listened and provided the service I requested. Reviewed on: 7th August 2017

Quick and easy

5
So quick and easy to set up my insurance also cheaper than anyone else an win win Reviewed on: 7th August 2017

Best priced insurance, easily best my renewal

5
Website was easy to navigate, easily best my renewal Reviewed on: 7th August 2017

Best value for money!!

5
Policy Expert is one of the cheapest home insurance provider and I would definitely recommend it to anyone looking for home insurance. Reviewed on: 7th August 2017

Home insurance

4
I am happy to switch to Policy Expert Reviewed on: 7th August 2017

Policy Expert Review

4
Very straightforward, clear and good value. Reviewed on: 7th August 2017

Good product and friendly service

5
I was looking for an alternative provider for our home insurance as our renewal premium had increased by over 40% with our previous provider. I managed to get the same level of cover for £30 cheaper than we paid last year. I contacted customer services to clarify everything was included and then applied for the policy straight away. Reviewed on: 7th August 2017

First time customer

4
Great website easy to use and read policy were quick to email all details out to me Reviewed on: 6th August 2017

Renewal is always easy and hassle free

4
Easy renewal process. Prices are competitive. Good customer service so far. Never had to claim so can't say much. Reviewed on: 6th August 2017

Great rates great service

5
Easy to get a quote, great rates easy to complete. Reviewed on: 6th August 2017

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