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Policy Expert : Home Insurance reviews

Name: Home Insurance
Rating: 4.78 (9119 reviews)

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4.79

Based on 9,119 reviews, last reviewed 31st Oct 2024

97% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024

Latest lowest rating:

1

Disappointing Service, Unexplained Denials, and Poor. I am thoroughly disappointed with Policy Expert UK and Trinity Claims. Despite submitting valid claims on my policy, every single one has been denied ... Read more Reviewed on: 31st October 2024

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About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9119)

Fast & Efficient Customer Service and Great Cover for a Great Price

Wow !! Searched the web for Home Insurance, filled in the form and selected Policy Expert. I had a question so phoned them up, got straight through on the phone, very friendly and efficient customer service, they completed the application over the phone without having to go back through all the questions. Fantastic cover, everything included for buildings and contents unlike other company's that charge extra for this and that, and a great price. Reviewed on: 4th August 2017

Simple renewal with no devious price rises

Straight forward renewal by telephone and a plain speaking, easily understood sales person Reviewed on: 4th August 2017

Fast,efficient and friendly

Not only do I get an email reminder but a postal reminder too in plenty of time. Yet again this year, as I have on previous occasions I rang the helpful team and was able to get my questions answered and a fresh quote was done over the phone and payment taken with no hassle. I find your team members very helpful and my policy docs were available to view on your website straight away! I like the combination of personal service and digital options - it works great for me and I would highly recommend. Reviewed on: 4th August 2017

Great service on phone, very helpful.

We had to phone up as the automatic renewal was more than for new customers. Great service but they should offer the lower price to existing customers. I know many companies use this practise, that's how we ended up with Policy Expert in the first place. Reviewed on: 4th August 2017

House insurance very competitive

The agent was extremely helpful also very effecient. Very friendly but also professional. I knew exactly what I was buying as everything was explained. Reviewed on: 4th August 2017

Home insurance

I found purchasing home insurance straightforward on their site and was happy it was a competitive quote. Reviewed on: 4th August 2017

5 star

Great easy set up! Very quick and informative, best price. Reviewed on: 3rd August 2017

Renewal

Renewing our home insurance with Policy Expert. Your agent handled the business very efficiently and we quickly managed to agree a satisfactory rate for 2017/18. He explained the various critical clauses clearly, so that I fully understood the conditions attached to the policy. Well trained and well informed sales agent. Reviewed on: 3rd August 2017

Great service

Fantastic service and renewing so supper easy and still a great price Reviewed on: 3rd August 2017

easy to deal with

clear communications and simple, reasonable renewal process. Reviewed on: 3rd August 2017

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