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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Very easy transaction

Very easy transaction with clear policy wording Reviewed on: 2nd August 2024

Good service and good company

Good service and company, efficient and easy when completing. Very happy and would use the company again and recommend to family and friends. Reviewed on: 2nd August 2024

Affordable, no fuss home insurance.

Affordable, no fuss home insurance. Does exactly what I need them to do. Reviewed on: 2nd August 2024

Super easy to set up.

Super easy to set up. Thankfully haven't needed to contact them but letters and emails have been received promptly, and would absolutely renew if the price is right. Reviewed on: 2nd August 2024

Fantastic agents and uk contact centres

Fantastic agents and uk contact centres Reviewed on: 2nd August 2024

Great service

Had to make a claim it was dealt with quickly and kept up to date. Rates well and low premium Reviewed on: 2nd August 2024

Great service and value for money

Great service and value for money Reviewed on: 2nd August 2024

Never had a claim so not sure how they would...

Never had a claim so not sure how they would perform Reviewed on: 2nd August 2024

A simply and easy way to get cost efficent insurance.

A simply and easy way to get cost efficent insurance. This is a no thrills but solid insurance company. You can add extras but don't lose the good basic insurance needed for a regualr house hold. Reviewed on: 2nd August 2024

Easy to deal with good value.

Easy to deal with good value. Always competitive and easy app to deal with things rather having to phone up. Reviewed on: 2nd August 2024

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