Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9136)

Good experience easy to buy beat my old policy by 5...

Good experience easy to buy beat my old policy by 50% no Brainer Reviewed on: 2nd August 2024

good customer service, friendly, listens to customer...

good customer service, friendly, listens to customers needs Reviewed on: 2nd August 2024

Great value for money and easy to understand policy.

Great value for money and easy to understand policy. Reviewed on: 2nd August 2024

called me back to go through an amendment to policy,...

called me back to go through an amendment to policy, polite and helpful Reviewed on: 2nd August 2024

Moving house

Easy transition from one house to another Reviewed on: 2nd August 2024

Best price I could find with more than adequate cover.

Best price I could find with more than adequate cover. Buying the policy on line was straightforward and the documentation was available almost immediately. Reviewed on: 2nd August 2024

not worth claiming ..

i could not believe the amount we have to pay before a claim .i.e the first £250 or more on all or many claims. Reviewed on: 2nd August 2024

Easy website to use and competitive prices.

Easy website to use and competitive prices. Reviewed on: 2nd August 2024

Simple process to take out a policy.

Simple process to take out a policy. Documents clear and precise. Had to make an amendment and completed easily at minimal cost Reviewed on: 2nd August 2024

EFFICIENT TO DEAL WITH AND competitive premium..

took out ins online and documentation arrived by Email immediately. Reviewed on: 2nd August 2024

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home insurance
from Privilege 3.20 from 25 reviews
Home insurance (discontinued)
from LOOK Home Insurance (inactive company) 4.03 from 11 reviews
Non-standard home insurance
from Acorn Insurance 0.00 from 0 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub