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Policy Expert : Home insurance reviews

4.73
Based on 9,137 reviews, last reviewed 11th Jun 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026
RICHARD C's avatar
RICHARD C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Simple process to take out a policy.

5
Simple process to take out a policy. Documents clear and precise. Had to make an amendment and completed easily at minimal cost Reviewed on: 2nd August 2024

EFFICIENT TO DEAL WITH AND competitive premium..

5
took out ins online and documentation arrived by Email immediately. Reviewed on: 2nd August 2024

Very competitive price compared to other companies a...

5
Very competitive price compared to other companies and good service as well Reviewed on: 2nd August 2024

Good experience so far not had any issues

5
Good experience so far not had any issues Reviewed on: 2nd August 2024

So far so good

5
Ease of setting up and best value. Haven't had to use but hope will satisfy. Reviewed on: 2nd August 2024

Clear , helpful and informative .

5
Clear , helpful and informative . The online team responded well and the information I was provided with was thorough and accessible Reviewed on: 2nd August 2024

Smooth easy experience and great value

5
Smooth easy experience and great value Reviewed on: 2nd August 2024

Great value and service...

5
Good value with home insurance... Reviewed on: 2nd August 2024

Excellent competitive company

5
Excellent website / online information with everything required for a clear quotation of insurance at a very competitive price Reviewed on: 2nd August 2024

Everything was easy and good value for money.

5
Everything was easy and good value for money. Reviewed on: 2nd August 2024

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