Smart Money People Logo

Post Office: Personal Loan reviews

3.86
Based on 176 reviews, last reviewed 19th Apr 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
74%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
14%

Latest highest rating:

4

Sceptical after reading reviews I went onto a comparison site and applied for the post office as i believed them to be reputable and it seemed very straight forward. I signed my agre... Read more Reviewed on: 20th April 2022
Lara Ward's avatar
Lara Ward

Latest lowest rating:

1

Terrible worst experience ever from a post office mo... Terrible worst experience ever from a post office money loan Reviewed on: 19th April 2024
zoe d's avatar
zoe d

About this product

Post Office personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Post Office personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Post Office personal loan, we'd love you to write a quick review too.

Review Post Office: Personal Loan now

Help others make smarter decisions by sharing your own experience. Write a review

Post Office Personal Loan reviews (176)

Great service

5
great service managed to pay it back early without any fees! When paying the it back early the team made sure I wasn't putting myself onto a difficult position Reviewed on: 11th March 2022

Overall good but potential for improvement

4
I received my personal loan and whilst I am overall happy with the service I have received and the loan has been fair I have a few recommendations. Overall what would raise my recommendation and overall rating would be a better way for me to manage overpayments. At the moment I have to call and speak to an operator but having a way to monitor all of this online would overall make my experience so much better Reviewed on: 11th March 2022

Great Service

5
It was very quick and easy to apply for and to send the funds once approved. The staff were happy to discuss any queries during my borrowing. Reviewed on: 11th March 2022

Outstanding, simple and fuss-free!

5
A decision was made within seconds, the money was in my account within 48 hours and I was kept regularly updated as to the status of my application. After applying to a different provider and being made to jump through hoops (which seemed to change regularly and with no reason), applying to the Post Office was a breath of fresh air. I can sleep easily at night knowing my finances are in good hands. Reviewed on: 11th March 2022

Great experience

5
Easy, good value and clear instructions on a user friendly website Reviewed on: 11th March 2022

Low interest rate and good service

5
Their online system gave great interest rates and the process of submitting all the documents was really easy. Got my loan through quickly and the customer service team were really helpful Reviewed on: 11th March 2022

Great service and communication

5
Took out a small personal loan, it was quick and easy over the phone and money transferred very quickly, regular payment updates too, would use again. Reviewed on: 11th March 2022

Personal Loan

5
The Post Office have given me really excellent customer service. I would definitely recommend them. Reviewed on: 11th March 2022

Easy

5
Perfect for me. Easy to understand. Not too much or too little contact. Reviewed on: 11th March 2022

Good rate

3
Simple enough getting the loan. Got a good rate. Reviewed on: 11th March 2022

Do you have a different Post Office product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Post Office has a range of products available. Check the ratings of each product to find the right one for you. View all products