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Protectivity: Specialist Insurance reviews

4.91
Based on 1,452 reviews, last reviewed 7th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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6%
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0%
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0%
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Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi

About this product

Our Protectivity specialist Insurance reviews can help you to find out what life as a Protectivity customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Protectivity Specialist Insurance reviews (1452)

Review of the Protectivity, Specialist Insurance:

Happy Customer

5
Great experience so far, not had any issues which has required customer service assistance (hence the neutral response), would recommend Reviewed on: 26th July 2024

I’ve used Protectivity for over ten years now cause...

5
I’ve used Protectivity for over ten years now cause of great smooth free service. I highly recommend Protectivity. Reviewed on: 1st August 2024

Super service in less monthly payments

5
Super service in less monthly payments Reviewed on: 1st August 2024

Perfect for all my needs .

5
I have always been very satisfied with all services an prompt actions, easy to contact if there is any kind of query , staff very knowledgable and very helpful and polite, resolve problems swiftly with courtesy, 10/10 services i would highly recomend Protectivity specialist insurance. Reviewed on: 1st August 2024

Quick and easy to setup cover.

5
Recommended to use Protectivity and found the whole process quick and easy to use. The cover provided included things I hadn't thought about so excellent service. Reviewed on: 1st August 2024

Always helpful on the phone just wish there’s a bett...

5
Always helpful on the phone just wish there’s a better payout if I did have an accident as up to £250 a week isn’t enough to live on! Reviewed on: 1st August 2024

Website works well for Single Event Insurance

5
Website works and fairly easy to use to get the insurance required. I was seeking single event cover and I'm pleased with what we have secured. Reviewed on: 1st August 2024

Competitive rates, and excellent customer service.

5
Competitive rates, and excellent customer service. I’m very happy with protectivity for my pet business insurance. Reviewed on: 1st August 2024

Good service, easy to navigate.

4
Good service, easy to navigate. Value for money was good Reviewed on: 1st August 2024

Excellent service.

5
Excellent service. Clear about what I am covered for. They have provided cover for all the services I provide. If I've ever had a query, they have always answered clearly, and friendly. You really do feel like they care about you personally. Reviewed on: 1st August 2024

Good, fast and easy to use.

5
Good, fast and easy to use. Was easy to sign up and work with with great cover Reviewed on: 1st August 2024