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Protectivity: Specialist Insurance reviews

4.91
Based on 1,452 reviews, last reviewed 7th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi

About this product

Our Protectivity specialist Insurance reviews can help you to find out what life as a Protectivity customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Protectivity Specialist Insurance reviews (1452)

Review of the Protectivity, Specialist Insurance:

Happy Customer

5
Great experience so far, not had any issues which has required customer service assistance (hence the neutral response), would recommend Reviewed on: 26th July 2024

Easy to get the right insurance and cover for my dog...

5
Easy to get the right insurance and cover for my dog walking business and reasonable and affordable price. Reviewed on: 1st August 2024

No problems ever!

5
No problems ever renewing and the team answer all my phone calls and questions promptly. The cost has stayed relatively the same for the last 10 years and I’m covered for everything I need, I won’t be swopping :) Reviewed on: 1st August 2024

Definitely worth it!

5
I'd give them a million stars but I don't think it's allowed :)) Reviewed on: 1st August 2024

The level of cover is perfect for my dog business...

5
The level of cover is perfect for my small dog home boarding business! Whenever, I've needed to contact Protectivity the customer service has been excellent! Keep up the great work! Reviewed on: 1st August 2024

Excellent insurance company

5
I have been with protectivity for 3 years and find them professional helpful and there are never obstacles in the way everything is straight forward with them Reviewed on: 1st August 2024

Very easy to set up and understand.

5
Very easy to set up and understand. The application process is simple and doesn't take too long. Reviewed on: 1st August 2024

Great communication, professional and prompt service

5
Great communication, professional and prompt service Reviewed on: 1st August 2024

Great value

5
Website is easy to access and navigate. Excellent value for money. Reviewed on: 1st August 2024

Fuddymuckers 1st Choice

5
Although I have yet to make a claim I have found Protectivity an extremely helpful service to use . Alway been an easy website to navigate through and will continue to use and promote to friends and colleagues. Reviewed on: 1st August 2024

Excellent when I made a claim

5
I had to make a claim which Protectivity were helpful and efficient. I was very upset at the time and Protectivity were very kind and professional Reviewed on: 1st August 2024