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Protectivity: Specialist Insurance reviews

4.91
Based on 1,452 reviews, last reviewed 7th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
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0%
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0%
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0%

Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi

About this product

Our Protectivity specialist Insurance reviews can help you to find out what life as a Protectivity customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Protectivity Specialist Insurance reviews (1452)

Review of the Protectivity, Specialist Insurance:

Happy Customer

5
Great experience so far, not had any issues which has required customer service assistance (hence the neutral response), would recommend Reviewed on: 26th July 2024

Easy to navigate the website

5
Easy to navigate the website and get the right insurance Reviewed on: 31st July 2024

I haven’t made a claim but reasonable prices and goo...

5
I haven’t made a claim but reasonable prices and good information Reviewed on: 31st July 2024

Pet sitting

5
Initially answered all my questions and gave mee the cover I trquired Reviewed on: 31st July 2024

It’s so easy to get a quote...

5
It’s so easy to get a quote, there’s someone on the other end of the phone you can talk to. The annual cost has only just increased after 4 years so you can’t grumble! The renewal notice also comes in good time before the insurance runs out, so there is time if you want to research other brokers-but having said all that, Protectivity Specialist Insurance is the best for my sport-floorball. Reviewed on: 31st July 2024

Just purrrrfect

5
Great customer service, there to answer any query or concern.. been with you now 3 years whoop whoop! And many more to come..keep up the good work from kitties Staycation Reviewed on: 31st July 2024

Applied on line and was very user friendly.

5
Applied on line and was very user friendly. Because I’m not confident on line I called up to confirm I was getting the right cover. Very friendly and informative adviser put my mind at rest and I booked on that day on line. Reviewed on: 31st July 2024

Very good feedback from my friend and colleague who...

5
Very good feedback from my friend and colleague who brought this insurance policy Reviewed on: 31st July 2024

I’m in my third year of using this company.

5
I’m in my third year of using this company. The policy meets all my needs at a great price! Reviewed on: 31st July 2024

Value for money

5
I have cover for both my classes and massage business and it's so easy to set up and renew and covers me for everything I need. Also excellent value for money. Reviewed on: 31st July 2024

Always very helpful

5
Always very helpful and have helped us save lots of money over the time we have been with Protectivity. Even helped us save money by grouping together two insurance policies into one. Reviewed on: 31st July 2024