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Purely Pets: Pet insurance reviews

View other Purely Pets products
4.33
Based on 2,032 reviews, last reviewed 23rd Sep 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Reliable and Efficient When submitting a claim they were efficient and dealt directly with our vets on our behalf, making it a pain free process for us. Reviewed on: 5th September 2025
Lynsey Taylor's avatar
Lynsey Taylor

Latest lowest rating:

1

Loyal customer Ive been a loyal customer of purely pets for years. I ensured my puppy and renewed every year. Once my dog was spayed, she was diagnosed with hip dysp... Read more Reviewed on: 23rd September 2026
Deimante M's avatar
Deimante M
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About this product

Purely Pets offer policies to cover dogs and cats.

Purely Pets offer 15 levels of lifetime cover so you can choose a pet insurance policy that best suits your budget and requirements. You can get a quote and manage your policy online. Purely Pets can make claims payments directly to your vet.

Purely Pets pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Purely Pets before, you can also leave a review and share your experience.

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Purely Pets Pet insurance reviews (2032)

Great knowledge

4
The staff have a very good product knowledge and were able to tailor the correct insurance product for my pet. Reviewed on: 26th July 2019
Michael's avatar
Michael

Fantastic easy service

5
Easy to set up. Easily contactable. UK call centres and very helpful staff on hand. Reviewed on: 26th July 2019
CharHulka's avatar
CharHulka

Purely pets services

4
I found I could talk to them had to make a claim and found it good service Reviewed on: 26th July 2019
henry klaus's avatar
henry klaus

Great service, great price

5
The best cover available for the lowest price, simple and easy to set up and use. Definitely recommend. Reviewed on: 26th July 2019
Ollie McElroy's avatar
Ollie McElroy

Awesome company

5
Smooth sign up, great customer service Reviewed on: 26th July 2019
Terri Luke's avatar
Terri Luke

Efficient, friendly service

5
We have recently had to claim for an eye condition for our Cocker Spaniel. This is the first time we have had to claim, and she is 9 years old. Purely Pets, were friendly, efficient, and our claim was dealt with quickly. We would have no hesitation in recommending this company. Reviewed on: 26th July 2019
Dawn Thompson's avatar
Dawn Thompson

Excellent service.

5
Communications were clear, timely and helpful. Reviewed on: 26th July 2019
C McLeod's avatar
C McLeod

Purely Pets the best value for money pet insurance.

5
Recently I was searching for pet insurance for our new puppy Striker. I used a loyalty cashback site and that liked through to a comparison site. After checking the various types on offer it became apparent that Purely Pets was a stand out company for value for money combining a wide range of options at a competitive price. Also I found their products simple to understand and the application refreshingly straightforward. Reviewed on: 26th July 2019
Martin Escott's avatar
Martin Escott

Excellent cover at a reasonable price

5
To date I have been fortunate, my pet has been healthy with no cause to claim insurance. However, should this suddenly change I hope I could rely on Purely Pets. Reviewed on: 26th July 2019
Mary Joss's avatar
Mary Joss

No fuss great cover

5
Very easy to purchase , great cover with no fuss . Very prompt payment of claims . When I rang with a question the member of staff was sympathetic , knowledgeable and very helpful . I couldn’t ask for better service . Reviewed on: 26th July 2019
Norma Banville's avatar
Norma Banville

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