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Purely Pets: Pet insurance reviews

4.33
Based on 2,032 reviews, last reviewed 23rd Sep 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Reliable and Efficient When submitting a claim they were efficient and dealt directly with our vets on our behalf, making it a pain free process for us. Reviewed on: 5th September 2025
Lynsey Taylor's avatar
Lynsey Taylor

Latest lowest rating:

1

Loyal customer Ive been a loyal customer of purely pets for years. I ensured my puppy and renewed every year. Once my dog was spayed, she was diagnosed with hip dysp... Read more Reviewed on: 23rd September 2026
Deimante M's avatar
Deimante M

About this product

Purely Pets offer policies to cover dogs and cats.

Purely Pets offer 15 levels of lifetime cover so you can choose a pet insurance policy that best suits your budget and requirements. You can get a quote and manage your policy online. Purely Pets can make claims payments directly to your vet.

Purely Pets pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Purely Pets before, you can also leave a review and share your experience.

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Purely Pets Pet insurance reviews (2032)

Great Service

5
Easy to use, competitively priced with great customer service. Reviewed on: 10th July 2019

Efficient Company

5
Dealt with my enquiry effectively and efficient so changed our insurance to them Reviewed on: 10th July 2019

Great policy

5
No hassle value for money pleasant staff Reviewed on: 10th July 2019

Pet insurance

4
Look at competitors and found them Great value for money Reviewed on: 10th July 2019

Delighted!

5
A very smooth experience arranging the insurance and delighted that the renewal price the following year meant that it was not worth moving to a different company. Reviewed on: 10th July 2019

Excellent value for money

5
Excellent customer service, grate value for money ....... covers all avenues Reviewed on: 10th July 2019

Very friendly and helpful

5
I’ve found Purely Pets to be very good dealing with our claims. Very helpful and caring. I would say this is definitely the best company I have dealt with over the years. Extremely good value compared to other companies. Reviewed on: 10th July 2019

Amazing

5
Excellent value for money pet insurance Reviewed on: 10th July 2019

They made things easy

5
Talking on the phone, lovely experience very helpful Reviewed on: 10th July 2019

Brilliant service

5
Very easy make a claim and easy to deal with Reviewed on: 10th July 2019

Review Purely Pets: Pet insurance now

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