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Purely Pets: Pet insurance reviews

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4.70
Based on 2,029 reviews, last reviewed 24th Oct 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Reliable and Efficient When submitting a claim they were efficient and dealt directly with our vets on our behalf, making it a pain free process for us. Reviewed on: 5th September 2025
Lynsey Taylor's avatar
Lynsey Taylor

Latest lowest rating:

1

Rebranded and didn't receive paper renewal notice. Rebranded and didn't receive paper renewal notice. Policy for £4000 with a £200 excess (all you could get for senior dogs) increased to £2400 that was... Read more Reviewed on: 24th October 2025
Claire Burns's avatar
Claire Burns
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About this product

Purely Pets offer policies to cover dogs and cats.

Purely Pets offer 15 levels of lifetime cover so you can choose a pet insurance policy that best suits your budget and requirements. You can get a quote and manage your policy online. Purely Pets can make claims payments directly to your vet.

Purely Pets pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Purely Pets before, you can also leave a review and share your experience.

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Purely Pets Pet insurance reviews (2029)

Straight to the point

5
We have an elderly dog and finding affordable pet insurance was difficult until I came across Purely Pets, no jargon and affordable. Reviewed on: 15th July 2021
Margaret Gemmell's avatar
Margaret Gemmell

Excellent product

5
Taking out a policy was straightforward. An excellent product at a reasonable price. Reviewed on: 15th July 2021
M Chapman's avatar
M Chapman

Fairly priced, quick and easy

5
So far so good! Fairly priced and easy to set up. Reviewed on: 15th July 2021
Peter Bright's avatar
Peter Bright

Awesome service....

5
Extreemly happy with this service! Reviewed on: 15th July 2021
Leanne's avatar
Leanne

Good value and super communication

5
Purely Pets is a fantastic insurance company, it has great value, monthly communication and works with customers to the best standard. Reviewed on: 15th July 2021
Hannah's avatar
Hannah

Best price

5
After searching the net for days to get best price purely pets came up with best price Reviewed on: 15th July 2021
Sarah Wood's avatar
Sarah Wood

Fair price, good customer service

5
Happy when we switched over from a more expensive and known insurance. We got a better deal, better service and my pets are more looked after. Customer service always helpful and friendly. Reviewed on: 15th July 2021
lauralouise.dutton@yahoo.co.uk's avatar
[email protected]

Value for money

5
Chose purely pets because of the good value quote Reviewed on: 15th July 2021
paul's avatar
paul

Quick and Easy

5
not been with them long but they are quick and easy to set up, and for a good price. They also offer a lot of options and many are included in the base price. Reviewed on: 15th July 2021
chris's avatar
chris

Best value and service

5
Great prices and fair quotes. Happily renewing this year as they have been the best value for our needs once again. Reviewed on: 15th July 2021
Ian Fuller's avatar
Ian Fuller

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