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Raisin: Savings reviews

4.74
Based on 6,671 reviews, last reviewed 21st Apr 2026
18% increase in 5 star reviews
in the past 90 days
75% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent customer service ,very easy application to... Excellent customer service ,very easy application to use offering excellent veriaty of saving plans Reviewed on: 21st April 2026
Tony's avatar
Tony

Latest lowest rating:

2

withdrew money 10 days ago. withdrew money 10 days ago. Still don't have it Reviewed on: 20th April 2026
Robert A's avatar
Robert A

About this product

Using the Raisin app, you can set up and manage your savings.

You can view and compare savings accounts from more than 30 partner banks and building societies. The app also enables you to apply for new accounts, be the first to hear about rate changes and see your renewal options for saving accounts.

Raisin app reviews help you find out what it’s really like to be a customer. If you’ve used Raisin before, you can also leave a review and share your experience.

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Raisin Savings reviews (6671)

Always good savings rates, but unfortunately don't d...

5
Always good savings rates, but unfortunately don't do ISAs Reviewed on: 25th January 2026

Unclear marketing campaign for existing customers, p...

2
Unclear marketing campaign for existing customers, promoting 125.00 loyalty bonus if you opened a new fixed account by a set date. The rules said it had to be new money. Hence it turned out, money from my expired fixed account (which I could have placed with another bank) didn't count. I would not have chosen one of their Fixed accounts had I realised. Ironically if i had transferred the money away from Raisin initially, and then opened the new account it would have counted. I have found customer service poor too, in that now you seem to get a standardised chat box type reply initially. I would not recommend and will be moving away from Reviewed on: 25th January 2026

Good service customer service knowledge

4
Good service customer service knowledge Reviewed on: 25th January 2026

Easy to use

5
Excellent website/app plenty of choice to suit your needs Reviewed on: 25th January 2026

Raisin bank

5
Good range of accounts. Improving platform. Reviewed on: 25th January 2026

All good.

5
All good. Does exactly what I need with good CS. Reviewed on: 25th January 2026

Prompt and helpful customer service.

5
Prompt and helpful customer service. Good range of investment choices, offering competitive rates. Reviewed on: 25th January 2026

Lag between when an accoun...

3
Theresa is quite a lot of lag between when an account matures and when the moniesncan be accessed. I have had to chase on two occasions. Reviewed on: 25th January 2026

You can contact someone if needing to.

5
When I’ve needed to contact someone I needed to talk to they were there! Reviewed on: 25th January 2026

Perfect in every-way, offers lots of different optio...

5
Perfect in every-way, offers lots of different options with an easy to use platform. Makes it simple for anyone who is new to saving or unsure at what they are looking at Reviewed on: 25th January 2026

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