Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

View other RateSetter products

4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Excellent fast efficient service.

Wouldn't go near a bank again ratesetter all the way. Fast efficient hassle free lending for anyone with busy lives and no time for bank appointments etc. Reviewed on: 11th June 2020

Easy to deal with and fair.

Not much to say other than there fair people with good communication. Have been up to date through out with payments so there in the back of mind mostly. Have gone onto to there web site to pull my account information which was easy enough and straight forward. Reviewed on: 11th June 2020

Great

Great got me out of trouble when i needed them. Reviewed on: 11th June 2020

Fast and efficient

A very easy process and great customer service Reviewed on: 11th June 2020

Would recommend

I took out a 3 year loan with ratesetter in 2018 to consolidate my debt. Great company who do what they say on the tin. No problems at all and I can log in online to see how much debt I have paid and what is left. Reviewed on: 11th June 2020

Mrs m yussif

Excellent lender highly recommended Reviewed on: 11th June 2020

Easy to use - great service!

Couldn't recommend more, very simple to use and access account online. Reviewed on: 11th June 2020

Good rates, easy to use systems

I just find the ratesetter experience really straightforward. You get decent interest rates on borrowing and can also easily make changes to payments at any time. I really like the flexibility Reviewed on: 11th June 2020

Quick user friendly application.

I have used rate setter on 3 occasions and applications are speedy and quick decisions on loans. Highly recommended! Reviewed on: 11th June 2020

Great service

It was easy and simple to apply, quick decision made and i can access my repayments online its very clear to understand. Reviewed on: 11th June 2020

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Loan
from Novuna Personal Finance 4.87 from 359 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.80 from 39 reviews
Loans
from Vanquis 4.92 from 1253 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.96 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub