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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Very helpful!!!!

I applied for the financial loan, and the service was very fast.Thank you RateSetter for your help!!!! Reviewed on: 11th June 2020

Easy to use

Got a loan when I needed some cash for a large purchase. The process was smooth and user friendly and the client portal contains all the information I need to check my position. Reviewed on: 11th June 2020

Fantastic service!

I needed a loan for a car and in hours it was approved and the money in my account - what more could you ask Reviewed on: 11th June 2020

Great company

Rate setter has been brilliant, alway easy to contact and brilliant service when you need them Reviewed on: 11th June 2020

Cannot ask for more.

Easy to use, no penalties, no issues! Great business. Reviewed on: 11th June 2020

Fast, affordable, no nonsense borrowing.

I needed a loan to fund a side project back in 2018. Having shopped around I found that ratesetter came out best value. I applied online and was accepted straight away, with the funds being transferred to My account straight away. I have had no issues making overpayments and have also recommended RateSetter to a friend, who has also had a positive experience. Reviewed on: 11th June 2020

Great service

Great quick and easy service. I would recommend RateSetter. Thankyou for helping me. Reviewed on: 11th June 2020

Super

The best and easiest to use service Reviewed on: 11th June 2020

RateSetter Loan Review

RateSetter offered me a loan when many other companies would not, took a chance on me and I have repaid their faith by always paying on time and can’t fault them at all never had any issues. 5* Reviewed on: 11th June 2020

Great lender

Process was quick and painless, easy to manage and setup and the loan was in almost instantly! Reviewed on: 11th June 2020

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