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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Market leader

An excellent service with very helpful and efficient team members. The company allowed me to reach a previously unachievable goal. Thank you Reviewed on: 11th June 2020

Great sevice

I’ve had loans over the years and highly recommended RateSetter Reviewed on: 11th June 2020

Rate setter the best

Excellent company with very competitive APR and monthly repayments. Will definitely recommend to use them. Reviewed on: 11th June 2020

The best deal with no fuss.

I researched everyone and this company offered the best deal and the service and terms are all excellent. Reviewed on: 11th June 2020

Quick and relatively easy

Good customer service, accessible for people with only just average credit ratings Reviewed on: 11th June 2020

Best value finance

I’m very happy with the honesty and the payment plan I was given would Definitely recommend this company . Reviewed on: 11th June 2020

Ratesetter Review

Very good customer service, good user friendly website which is easy to navigate and view current status on new, existing and old loans you have had with them and competitive rates. Reviewed on: 11th June 2020

Flexible, fast and friendly.

I found the service was fast, the website user friendly and payments flexible. Would highly recommend to others that need to borrow. Reviewed on: 11th June 2020

The best rates.

Nobody else will give you a better rates than Ratesetter. Two little loans with better rates than anyone else. I did already, but will do again. Recommended for everyone nobody else will give you a better deal than Ratesetter. Thanks guys Reviewed on: 11th June 2020

Very easy to deal with quick decision and instant payment into your bank, customer service is excellent

Ive used ratesetter twice now and found them very easy to deal with. The decision and payment was same day, would highly recommend this company, will be useing them again in the near future Reviewed on: 11th June 2020

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