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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fab company

Very easy with application although I haven't got the best credit score they were able to help Reviewed on: 1st July 2017

Best value and most honest.

I came to Ratesetter peer to peer via a comparison website where their rates came second for the loan I wanted. Naturally I contacted the company who came first and they offered me a loan at significantly worse rates than on the comparison site, when I queried this I received a load of meaningless waffle clearly being read from a script. I contacted Ratesetter instead and got exactly the deal from the comparison site and it was set up in minutes, I can't see me going anywhere else again. Reviewed on: 1st July 2017

Uncomplicated, open and honest and good rates

I have used Ratesetters twice and found it an easy experience both times. They are honest, open and do as they say, no hidden charges or costs compared to many other online companies they give good rates and they are easy to contact and helpful. As I said from my first experience with them I had no hesitation in going back a second time. Reviewed on: 1st July 2017

Transparent, easy to understand and fair. Ratesetter loans first choicr

I liked to see the clear amount I was borrowing. They are fair and you feel in control being able to make early payment to clear the loan. Letitia Reviewed on: 1st July 2017

Great service and online is ver easy to view your history

Very fast smooth efficient service. Hassle free Reviewed on: 1st July 2017

brilliant service!

A service in which I felt confident. Reviewed on: 1st July 2017

Quick,easy to use, low interest rates.

Would definitely use again. The interest rates are a lot lower. Web page really easy to use. Reviewed on: 1st July 2017

Quick, easy and professional

Very easy to apply and money was in my account very quick. After I paid off my first loan i got a second as service was great. Reviewed on: 1st July 2017

Easy, ideal, fair

Such an easy way of getting a loan and so simple to monitor how much is going out each month ! I was recommended by a friend and Ive recommended many more. I know exactly where I stand with the repayments and it's gone swimmingly from the start. Only a couple of months left ! Never been very good at saving money and I will probably use this service again in the summer to pay for a holiday, I find it easier to pay off when it comes straight out each month and you pay back at a reasonable interest Reviewed on: 1st July 2017

Fab customer service

So easy and quick to set up my loan. Real people to talk to. Highly recommend RateSetter. Reviewed on: 1st July 2017

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