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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,023 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14023)

Straightforward and simple, fantastic product.

5
No frills, no fuss and no problems. If only other organisations could be like this - customer friendly, the best product and guaranteed best rates. Reviewed on: 29th June 2017
Martyn Meadows's avatar
Martyn Meadows

An exceptional company to deal with

5
After over 30 years with the same bank I was turned down by them for a loan after 45 mins of conversation.I then applied to ratesetter and my loan was approved within minutes at a much lower rate of interest.I would recommend ratesetter to anyone looking to take out a loan Reviewed on: 29th June 2017
stewart watson's avatar
stewart watson

excellent service

5
great service, very quick and no problems Reviewed on: 29th June 2017
sharon's avatar
sharon

Great

5
Really great company and I would recommend to other people Reviewed on: 29th June 2017
Robert Ross's avatar
Robert Ross

Straightforward, easy to complete and quick decision with affordable repayments.

5
I needed to consolidate my repayments and ratesetter was able to offer me a loan with affordable repayments. It was a straightforward process with a quick decision and the money was placed into my account with 72 hours. Reviewed on: 29th June 2017
Shelley 's avatar
Shelley

great

5
never used RateSetter before , but the low rate of interest and the ease of application and response was amazing , i fully recommend ratesetter for future finance Reviewed on: 29th June 2017
john potter's avatar
john potter

Great flexibility

5
I used rate setter to pay for my car rather than car finance, it suited me really well as I was due an increase in salary and could increase my repayments at any stage and save on interest. Everything was really easy to do online too, which was a huge bonus! Reviewed on: 29th June 2017
Jarrod's avatar
Jarrod

Great service.

5
Very simple to apply and a very quick response to my loan request. Also the payout was paid into my account in the time stated. An altogether excellent service which I would use again if required. Reviewed on: 29th June 2017
Susan Crockett's avatar
Susan Crockett

Easy to set up fast response.

5
Borrowed a small loan over 2 yrs. Found out within few hrs. Hardly any interest on it. Lovely. Would definitely use again. Reviewed on: 29th June 2017
sarah oshea's avatar
sarah oshea

Great service

5
Ratesetter were there to help me when others simply didn't turn up at the crease. Simple process with quick decisions and money transferred within days Great !! I asked for help to expand my business and Ratesetter came through I secured a great order with their help which lead to repeat orders and further recommendations and more work. So much so that I have used this great team twice and would not hesitate in asking again such is their enthusiasm and understanding of business needs. No lengthy forms no tedious questions no myther no worries NO CONTEST well done Ratesetter Number one in my book Dave Wilson Managing Director KPW Developments / Joinery Ltd Reviewed on: 29th June 2017
David Wilson's avatar
David Wilson

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