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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

I find it a very easy way of getting loans

Well, Ratesetters help me a lot in my financial crisis time. I wasn't expecting that I would get a loan so easy and so quick. Thanks ratesetters Reviewed on: 29th June 2017

Quick, simple and easy lending of money

I had 5 year loan from Ratesetter. Paid the very competitive monthly amounts and had absolutely no issues with the company whatsoever. Would use again in a heartbeat. Reviewed on: 29th June 2017

Very helpful and excellent service

I applied online and it was very quick and easy and even to make an early payment back. I also called the helpline and spoke to a staff member who was very helpful and understanding Reviewed on: 29th June 2017

Recommend to all

I found Ratesetter couldn't be easier to use. Made it really easy for me to decide how much to pay over how long and I like that I wouldn't be penalised for early payment too heavily, they're upfront about interest, I have already recommended to family and would use again in a heartbeat. Reviewed on: 29th June 2017

BIG HELP!

A quick and easy stress free application to quote you your loan if successful or give advice if not. My experience was very helpful. Reviewed on: 29th June 2017

Hassle free borrowing

I used Ratesetter to find the purchase of a car,the whole experience was hassle/stress free. The rates are reasonable & affordable,also having to change a direct debit date was completely user friendly using the online service.I will use Ratesetter again & I also will be using there services to invest funds. 100% happy & confident in all that they offer & provide. Well done Ratesetter. Reviewed on: 29th June 2017

Best Loan experience ever

I have had approx 12 loans in the past. Ratesetter is by far, my best loan experience. Reviewed on: 29th June 2017

No fuss loan

Was looking for a small loan that I could spread the cost over quite a long period. Rate setter was by far the best deal. The rate was excellent and the amount to pay back was really good . I like the fact I can pay more off the loan if I wish to do so . By far the best for loans Reviewed on: 29th June 2017

Quick, Easy & Great Online Service

The service I have received has been excellent. The website is expertly constructed and is very easy to navigate through. The loan application process was super quick and reasonable. Thankyou. Reviewed on: 29th June 2017

Simple Lending

From the start of application to the money appearing in the account, RATE SETTER have offered simplicity when borrowing from them. I've found the process hassle free and have been informed at every step and in a timely manner. They simply offer another clear & hassle free alternative. Reviewed on: 29th June 2017

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