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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy, fast and great rate.

Very simple to apply, quick to approve and at a very competitive rate. Reviewed on: 29th June 2017

Easy

Straight forward application process. Monet received very quickly. Plan English spoken regarding the whole process. Reviewed on: 29th June 2017

Stress free borrowing

Ratesetter is a wonderful company. Loans are stress free, easy and manageable with fabulous rates. Would definitely recommend them and use them again. Reviewed on: 29th June 2017

RateSetter Great

I would recommend rate setter as a loan provider. Their application process was very simple and easy to use. Customer service is second to none, very friendly and easy to deal with. Reviewed on: 29th June 2017

Simple

I found the process of applying for a loan smooth and simple. Took a few minutes to apply and I got a competitive low interest rate and the money quickly. Cant fault it. Would definitely use Ratesetter again. Reviewed on: 29th June 2017

Sensible lending the way it should be

After year on year growth at our company, we wanted to invest in a new marketing strategy for our business to drive it further. After 'initial' discussions with a couple of high street banks and their bleak attitude, we decided to speak to Ratesetter. Within 10 days start to finish we had the funds in our account which enabled us to pursue our marketing and sales drive which enabled our company to further grow Reviewed on: 29th June 2017

Professional & Polite

Provided a professional service from start to finish. Very clear & helpful. Would highly recommend. Reviewed on: 29th June 2017

Easy to apply quickly given loan

So straight forward to get from start to finish in jig time Reviewed on: 29th June 2017

Easy to set up !!

Easy, simple and affordable! Would recommend this product. Reviewed on: 29th June 2017

Fantastic. Trouble Free

I had no problem with Rate Setter they are absolutely amazing company to borrow from, Highly recommended Reviewed on: 29th June 2017

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