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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

I am very satisfied with the cooperation

I recommend because the credit I got without problems, low interest rate, I needed to pick up for vacation and received another consolidated loan, the contract is understandable and passive Reviewed on: 29th June 2017

Easy service

Applied and was accepted within 5-10 minutes. Great service. Good interest rates Reviewed on: 29th June 2017

Very friendly

User friendly website. Easy access customer service. Good and efficient advice. Reviewed on: 29th June 2017

Helpful

When my wife passed away suddenly.i needed financial help to arrange the funeral..rate setters ,where very helpful quick and easy to arrange a loan which ,obviously took pressure of me at the sad time in my life.. Reviewed on: 29th June 2017

Great Experience and Very Easy

Very positive experience from submitting my application to receiving funds. It was a huge difference to previous loans. The speed of the transaction is key for the customer and you don't let down! Reviewed on: 29th June 2017

Brilliant company, fast results & helpful staff

Really pleased with the service we received, the rates are brilliant, easy to do online, payment date flexibility is really handy. Overall so pleased with our service, helped us buy the car we wanted! Thank you :-) Reviewed on: 29th June 2017

amazing

Got a pay monthly phone through giff gaff, very manageable and reasonable payments Reviewed on: 29th June 2017

Fantastic service

Ratesetter has been fantastic quick decisions made on borrowing and everything fell into place, my circumstances change and ratesetter were great no hassle at all. First class service Reviewed on: 29th June 2017

Efficient service.

A very quick decision given . Prompt payment into my bank. Regular statements. Reviewed on: 29th June 2017

Strong businesses

Thank you Every time I have help from RateSetter Reviewed on: 29th June 2017

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