Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

View other RateSetter products

4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

quick and easy

It took me only minutes to get a loan approved and in my bank account. I was given a very good interest rate. Reviewed on: 29th June 2017

Easy application and great rates

The whole process was clear and well handled great customer service wouldn't use any other loan provider :) Reviewed on: 29th June 2017

Easy

Easy to deal with no messing but in for loan and receive very quicky Reviewed on: 29th June 2017

Made the loan process so simple!

Ratesetter made what is generally a stressful thing to do really simple. I'm 2/3 of the way through paying off my loan and have never had a negative experience with them, I have already recommended them to friends and family and will continue to do so. Reviewed on: 29th June 2017

Best loan company

Very professional,quick and simple Customer service when I needed it was spot on. Great rates also. Reviewed on: 29th June 2017

Easy and transparent experience

I chose RateSetter via a comparison site. The rate was equal best, but the information on the website was easy to understand, which sealed the deal for me. I knew exactly the cost of the loan and how much I was repaying every month. I was approved quickly and everything else fell into place easily. Reviewed on: 29th June 2017

Rate setter is there when you need them.

It has been a wonderfull experience to raise a loan and the team has been very cooperative. Reviewed on: 29th June 2017

Excellent service

Perfect service painless and accommodating Reviewed on: 29th June 2017

Fast, uncomplicated service

After deciding to buy a new car, I applied for a loan to cover this along with paying off a credit card and money to make some home improvements. The advertised rate is the rate I recieved which was the lowest available on the internet. The money was in my bank within 48hrs without having a complicated application. Fast, honest lender. 5*. Reviewed on: 29th June 2017

No Hassles

Very easy to set up, straight forward and manageable. Reviewed on: 29th June 2017

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Child benefit loan
from M for Money Credit Union 4.89 from 80 reviews
Personal Loan
from Novuna Personal Finance 4.87 from 359 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.80 from 39 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.96 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub