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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

The best ever

Easy quick and economical ***** 5 stars Reviewed on: 29th June 2017

Great service.

I have used Rate Setter on two occasions now. Easy process and great customer service, when required. Reviewed on: 29th June 2017

A very good servive and very attractive interest rates

I had fast and quick service to secure the borrowing required at a very competitive rate, money was transferred within one day of approval, service very good and over payments can be made to the account reducing the term. Reviewed on: 29th June 2017

Fabulous Value, Fabulous service

Went to rate setter to buy a car for my girlfriend. Approval process was easy and painless, money in the bank very quickly. Fabulous interest rate and no quibble about over payment or early repayment. Loved the service and will use again in the future. Reviewed on: 29th June 2017

There to help me out,thx u

Was very happy to not only be accepted for a personal loan but in speaking to a member of staff whi there and then set out to lower my rate for my loan top guy helpful from start to finish. Reviewed on: 29th June 2017

Mr. Naveed

Well I have a good experience so far with rate setter and I think this is the best place to get the personal loan with little markup. Reviewed on: 29th June 2017

Quick, Easy and Efficient

Does as my title suggests, quick and easy to complete online application and very efficient with a fast response. Website is easy to use in monitoring your account, additional payments can be made with no hassle and you can even apply for an extension to your existing loan. Would highly recommend this company. Reviewed on: 29th June 2017

The most seam free application and deposit of money ever !

I was so impressed at the high level of efficiency and speed with no fuss. You lead way ahead. Well done Reviewed on: 29th June 2017

my personal loan

just easy .we on internet found these and applied so easy Reviewed on: 29th June 2017

Quick money when I need at my convenience with Rate Setter compared to leading lenders in market

I had a wonderful experience with rate setter when I needed over £4000. I found the process of approval very easy, with competitive interest and no early repayment charges when compared to other. The money was in my account within 3 days. The customer service was a local number and excellent and easy to reach compared to other provider with automated confusing systems. Finally no charge for changing direct debit dates. I definitely recommend and would use their service again. Reviewed on: 29th June 2017

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