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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Very good

Quick reply on decision, discreet and simple/upfront , no hidden costs. Overall very good. Reviewed on: 29th June 2017

Fantastic

Great rates, highly recommend! Simple, fast and reliable. Reviewed on: 29th June 2017

Shirley Finn

rate setter was the best deal that I found on the market when I needed a loan Reviewed on: 29th June 2017

Quick & Easy

Needed a quick loan with low interest rate, ratesetter came on top.Would recommend. Reviewed on: 29th June 2017

Excellent service

Really quick to approve, been with ratesetter over a year and had no problems at all. Customer service assistance are always a pleasure to call too. Reviewed on: 29th June 2017

Excellent

I've used RateSetter on more than one occasion and my opinion is that there the best loan provider out there ease of use excellent. Reviewed on: 29th June 2017

Excellent customer service

Friendly UK staff also very knowledgeable Reviewed on: 29th June 2017

Easy to arrange

First time I've used ratesetter found them to be very professional quick and easy application great customer services would highly recommend Reviewed on: 29th June 2017

Best loan provider

Quick loan. Good APR. Im customers from 2 years and I'm really happy. Never had any problems. I'm finish my loan next month and definitely will be my next choice if I need loan in future. Had great holiday because of Your loan. Thank you Reviewed on: 29th June 2017

Great Service

Very easy to apply without affecting your credit rating, quick decision and great customer service Reviewed on: 29th June 2017

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