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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Efficient and Hassle Free to deal with

As title really, used twice with no issues. Would definitely recommend!! Reviewed on: 3rd March 2022

Fast, reliable and understanding

I’ve been getting large loans with ratesetter for the last 6 years and they are excellent. It’s so simple to get the money you need especially when unforeseen circumstances come about. They were very understanding when the pandemic hit and offer pay breaks to ensure I got back in my feet (I lost my job because of the virus). All in all a brilliant choice when it comes to borrowing money. Reviewed on: 3rd March 2022

Easy Loans at Reasonable Rates

I have been with Ratesetter for at least three years now, and I have found them to be a reliable, fair and above all inexpensive lender. Applying for a loan is very easy, and the online process is pretty fast. I love the facility for adding to your loan amount whenever necessary, without having to plough through pages of additional beaurocracy. The telephone staff are always polite, helpful and well-informed, and I usually have my call put through quite quickly. All in all, a highly recommended loan provider, who beat the more expensive competition hands down. The big boys could learn a lot from Ratesetter! Reviewed on: 3rd March 2022

.

Quick approval and transfer of funds Reviewed on: 3rd March 2022

Fast efficient

Fast and efficient and great customer service Reviewed on: 3rd March 2022

Brilliant Service and Easy to Use

I have borrowed a number of times from Ratesetter and have always found found the service very quick and easy. Repayment is simple and there are no early repayment fees. Reviewed on: 3rd March 2022

A great and easy way of borrowing

Borrowed twice, once a car loan which I got approved for straight away as the car dealership finance fell through last minute. (Paid off now) and secondly a home improvement loan which again was instant would recommend and best for interest rates Reviewed on: 3rd March 2022

First class loans

I have had a few loans with Ratesetter and would not hesitate to recommend their services, very accessible and quick setup and transfer any funds! Reviewed on: 3rd March 2022

Great provider

Very pleasant people to deal with Reviewed on: 3rd March 2022

Great lender!

Great lender, fast decision and competitive rates - highly recommended! Reviewed on: 3rd March 2022

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