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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Very fast decision and money transfer

I've had 2 loans so far. Really high quality customer service always welling to help and very fast decision and money transfer next day. I highly recommend ratesetter Reviewed on: 3rd March 2022

Excellent rates and easy to set up

All based online immediate decision, by far the best rates I have been given. Reviewed on: 3rd March 2022

So helpful!

We have used ratesetter for years for consolidating debt or for home improvements and I could not fault the service! Always really easy to contact and easy set up and pay back your money. Make it clear how much you owe and how long will take to pay back. Great company! Reviewed on: 3rd March 2022

Brilliant 10/10

Brilliant company not had a bad experience with them and I've had to loans from this company Reviewed on: 3rd March 2022

Straightforward and open

App is great easy to use rates are fair fast service and no hidden charges Reviewed on: 3rd March 2022

Easy loan good value for money

My rate setter loan was easy to set up and is easy to manage though my customer portal page. They are there when I need them most. Reviewed on: 3rd March 2022

Great loan provider

I have taken my last 2 loans with RateSetter. Great Service. Reviewed on: 3rd March 2022

Car finance funding

I used the funding for a car change from my local dealership a easy process, definitely worth a look if you need extra or full funding for a car purchase plus many other products. Reviewed on: 3rd March 2022

Fantastic Lender

I've had loans with ratesetter on 2 separate occasions now, good rates and fast application process. Website is excellent and customer service has been great throughout when I've needed them. Reviewed on: 3rd March 2022

Clear and Quick

I found the entire process from intitial enquiry, to application, approval and receipt of funds into account, extremely clear, simple and very timely. Reviewed on: 3rd March 2022

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