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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fast and efficient

Always flexible and simple app process. Rates ok and money arrives quickly Reviewed on: 3rd March 2022

Brilliant service

I have been with ratesetter for a long time their rates have always been very competitive they’re an outstanding company easy to apply for and the money is in your account the next day Reviewed on: 3rd March 2022

Great customer service and minimal fuss

Great service provided by Ratesetter when I needed to consolidate all my debts into one place. Quick decision and zero fuss, will use them again Reviewed on: 3rd March 2022

Excellent Bank to deal with.

Dealt with everything professionally and with the minimum of fuss. Reviewed on: 3rd March 2022

Just so easy

I have used ratesetter 4 or 5 times, even paying off early is no problem Reviewed on: 3rd March 2022

Easy to apply and very professional comms

I have found in the past that it is very simple to apply for a loan and decisions are made very promptly and money released very efficiently. Reviewed on: 3rd March 2022

Great experience

Great experience with customer service and easy to use website. Reviewed on: 3rd March 2022

Quick easy and good to deal with

No problem filling my needs and done in a very productive way Reviewed on: 3rd March 2022

Amazing

Honestly very flexible. Awesome rates. Always been there for me Reviewed on: 3rd March 2022

Great loan company

I have had 3 loans so far with rate setter and they have all been easy to process, low interest rate, quickly paid and easy to monitor. I would thoroughly recommend this company and always come back if I ever need a loan in the future. Reviewed on: 3rd March 2022

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