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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great company

Easy to apply, quick decision and once successful money was transferred within a few hours. Would definitely recommend Reviewed on: 2nd September 2021

The Joy of Being Approved

This company was a shinning star in my hour of need. There there lending criteria is different to many and Im sure its an unique one. They helped me when i needed it the most by approving my application. Thank you all a RATE SETTLER Reviewed on: 2nd September 2021

Great service and value

I’m on my second loan with ratesetter, they have been nothing short of fantastic to deal with! Would and have recommended to anyone I know that was looking for a loan Reviewed on: 2nd September 2021

Great no hassle.

Great no hassle. Good customer service. Good rates. No complaints. Reviewed on: 2nd September 2021

Does what it says

Simple online process with good communication Reviewed on: 2nd September 2021

Easy, efficient and hassle free

Ratesetter provided a loan on clear terms, in an efficient way and without excessive paperwork, all while still making us feel the lending decision was carefully considered and both their funders and us were being properly cared for. Excellent service and an excellent loan experience. Reviewed on: 2nd September 2021

Fantastic

They are excellent for loans for anything you need it for Reviewed on: 2nd September 2021

Amazing service

Cannot fault them they are extremely helpful Reviewed on: 2nd September 2021

Better than a regular loan

The customer service, combined with the rates available make Ratesetter a class apart from any other lender I’ve used. Reviewed on: 2nd September 2021

Easy and straightforward

Absolutely no issues, easy to use and the online portal is very user friendly. Reviewed on: 2nd September 2021

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