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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

A Company That Puts It's Customer Firs!t

Every time I borrow from Ratesetter it is so easy. Really, it takes minutes to get clearance, and then it's in your account within 24hrs. The account area is the best though! It's so simple to use. It tells you how much you owe, interest and the days the payments are going out. You can pay 'adhock' payments and make changes to your loan as your situation changes. Absolutely fantastic! Reviewed on: 2nd September 2021

Help loan,

I was a need of a car and i got the help from your company Reviewed on: 2nd September 2021

Excellent

Easy to keep a track of money via online log in. Never had any issues, have used ratestter numerous times and will continue to use them as good value for money Reviewed on: 2nd September 2021

Great Loan Provider

I have borrowed with Ratesetter a couple of times and they are really good. Quick to send funds and easy to manage account. Reviewed on: 2nd September 2021

Quick and simple

I have used this firm before and know them to be fair, quick and easy to navigate. I was proved correct again this time with my recent application fantastic people to borrow from - thanks Reviewed on: 2nd September 2021

Personal loan

Great costumer service, I highly recommend Reviewed on: 2nd September 2021

Hassle free experience

Easy to understand,no hidden information. Reviewed on: 2nd September 2021

Uncomplicated application with quick response

From start to finish, the process of applying and getting a response was straight forward and very quick to get a quote in principle, with a decision within 24 hrs. No impact on your credit file until complete and offer accepted as the initial application is done with a soft credit check. Rates are slightly higher than the High Street Lenders, though that is expected with Peer to Peer borrowing. Reviewed on: 2nd September 2021

Awesome

Goog to deal very happy keep up the good work Reviewed on: 2nd September 2021

Best loan people

They are simply the best, they help people from all works of life and their rate is not bad compared to other lenders Reviewed on: 2nd September 2021

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