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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent company perfect service would not use any other lender rate setter is different class

Service professional and efficient pleasure to do business with rates are excellent first class service Reviewed on: 2nd September 2021

Great experience

Quick easy what more could you want Reviewed on: 2nd September 2021

Great value for money

Great use of money lending from peers! Highly recommended! Reviewed on: 2nd September 2021

Amazing service

Great company, realistic rates and first class communication. I would not hesitate to recommend to family or friends if they needed Reviewed on: 2nd September 2021

Excellent experience

An easy and transparent process to apply and manage the loan. Reviewed on: 2nd September 2021

Easy to use, fantastic service

Really quick, simple process and easy to manage Reviewed on: 2nd September 2021

As Tina Turner says, Simply the best.

I have had a couple of loans from Ratesetter. Very clear application stage and the repayment schedule is clear too. Reviewed on: 2nd September 2021

Very professional and flexible

They have helped me with a loan with no one else did Reviewed on: 2nd September 2021

Quick cash good rates

Quick decision money in my account quick and at a good apr Reviewed on: 2nd September 2021

Excellent

Very pleased with the service after taking out my loan Straightforward process, quick transaction and great aprs Would highly recommend and use again if needed in the future Reviewed on: 2nd September 2021

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