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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent and clear service

Brilliant lender without a doubt, no issues in the slightest. Reviewed on: 2nd September 2021

Game-Changer

Ratesetter allowed me to consolidate our rather large amount of debt into one simple, lower, payment at an exceptionally competitive rate. It has completely changed the way we manage our finances as well as reducing our monthly outgoings. I couldn’t recommend any higher. Reviewed on: 2nd September 2021

Professional, Fast and Friendly

Ratesetter have assisted me and I have found them very professional, no hassles, easy to access, no jargon and helpful and friendly. Best Company I have used to get a loan!!!!! Reviewed on: 2nd September 2021

Excellent service

Quick approval and great rates, highly recommended Reviewed on: 2nd September 2021

Great to deal with and low cost

I have been using ratesetter for years now as the rates are low and they are extremely easy to deal with Reviewed on: 2nd September 2021

fast, easy and extremely competitive

I found the processes of receiving a loan extremely straight forward and fast. Keeping an eye on the balance is easy too, but most importantly the rates of interest charged are extremely competitive and the best I could find Reviewed on: 2nd September 2021

Great service and easy to use platform

The entire journey from start to finish was excellent; I chose this organisation as I looked the peer to peer lending in their early days Reviewed on: 2nd September 2021

Easiest Loan

We have used RateSetter on a couple of occasions and found it to be the best one we have come across. The userface is extremely easy to use and it feels like the wording is easy to digest and easy to understand. We have recommended RateSetter to friends and family in the past. Thanks for everything! Reviewed on: 2nd September 2021

Brilliant

Great rates, easy to view online and good you can make overpayments easily Reviewed on: 2nd September 2021

Easy

Such an easy experience and will definitely use again. Reviewed on: 2nd September 2021

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