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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Affordable loan

5
Good rates with excellent service and no fuss. Also no repeated unwanted adverts and contacts. Reviewed on: 1st July 2021

Rate Setter Top Lender

5
Everything about Rate Setter was easy and straightforward. They really do exactly what they promise. Cant really expect anything more. Reviewed on: 1st July 2021

All Round Excellent Service

5
Simple Easy To Use Website - Instant Decision - No Fuss 5 Star Service Reviewed on: 1st July 2021

Excellent service

5
Couldn't be better, such an easy set up and super quick approval times. Highly recommend! Reviewed on: 1st July 2021

Easy lending

5
Very helpful and easy to deal with Reviewed on: 1st July 2021

No complaints

5
I've never had issues, good company Reviewed on: 1st July 2021

Great service

5
Didn’t take long to organise funds transferred quickly Reviewed on: 1st July 2021

Excellent customer service

5
Good rates and brilliant to deal with. Very happy Reviewed on: 1st July 2021

Why use anyone else?

5
Have used Ratesetter for two loans, such an easy application process, really good rates and great after sales service. Reviewed on: 1st July 2021

Excellent service

5
Really easy to do and prompt service Reviewed on: 1st July 2021

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