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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Loans made easy.

Great website, easy to see what is paid and what is left to pay. Flexible in the amount that needs to be paid on a monthly basis. The option to pay more at anytime is also a big help. Reviewed on: 1st July 2021

Great customer service, always friendly and willing to help

Great company for loans. Keep you well informed Reviewed on: 1st July 2021

Brilliant.Best company ever.

Hassle free borrowing .brilliant interest charges.I would not have bought my dream seeing machine without them. Reviewed on: 1st July 2021

Best loan company

Quick answer and money into account Reviewed on: 1st July 2021

Good company, fast service.

Didn't have any problems. Low procentu. I was more than happy. Reviewed on: 1st July 2021

Great company!

Great experience so far, money came through very quick and they give you alot of options to choose from, Great service and would recommend! Reviewed on: 1st July 2021

Great rate very helpful

I have not had any problems good service Reviewed on: 1st July 2021

Marvellous Service

Easy to apply no gimmicks Questions answered promptly Everything is straight forward & easy to understand Reviewed on: 1st July 2021

Great company

Excellent service, rates and easy to use online website. Reviewed on: 1st July 2021

Ease of loan

I took a loam with rate sstter to purchase a car. The application was easy simple to fill out, zero hassle. Interest rate is the best out there. Easy to log on and see your account and makesure you're still on track. Absolutely no hassle to speak with staff if you have any questions or issues. First rate company Reviewed on: 1st July 2021

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