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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great, quick, friendly loans

I was struggling to get a loan and then I heard about Rate setter. I received my loan the same day. The online feature is great for editing and managing repayments. Reviewed on: 1st July 2021

Fantastic company

Simple and clear loan policies fair rates and easy to use account platform Reviewed on: 1st July 2021

Easy to use, friendly and effective!

Great, fast and efficient service, pleasure to do business with. Reviewed on: 1st July 2021

Easy set up

First time I have been with Ratesetter but so simple to arrange no stress would definitely recommend them. Reviewed on: 1st July 2021

Easy dealings

Easy..plain to understand..fantastic communications....fast decision..what people need...fantastic web to look in on how loans are going.. I've used ratsetter a few times and will again! Reviewed on: 1st July 2021

Rod Prime

Very fast decisions. Money goes in when they say it will. have never had any problems. Reviewed on: 1st July 2021

Highly recommend! A* service

Needed a loan to consolidate debts and service was top quality, quick and easy Reviewed on: 1st July 2021

Great service great rates

Best loan company I have ever used Reviewed on: 1st July 2021

Excellent

Very helpful and polite company members. Reviewed on: 1st July 2021

Quick and easy with a sensible APR

My car packed in while I was paying off a couple of other debts so I was struggling to afford another. I took out a Ratesetter loan that enabled me to buy a car and consolidate my debts at a very good APR. Very straightforward to arrange and manage and my repayments are now greatly reduced. Reviewed on: 1st July 2021

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