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RateSetter: Loans reviews

4.92
Based on 14,025 reviews, last reviewed 1st Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter lending reviews on Smart Money People help people like you thinking about what life is like as a RateSetter customer to find this out. What is customer service like? Is the online experience quick and simple? You can find this out by reading our RateSetter lending reviews. If you are a RateSetter customer, you can also write your review today!

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RateSetter Loans reviews (14025)

Quick and To the Point

5
From start to finish the process was easy quick and what they advertised was what I got. Online account makes it easy to track where I am and what to do next. Would happily look to them again. Reviewed on: 5th April 2023

Quick and Easy Process

5
Applied for a loan. The application was quick and efficient. Decision and completion was finalised in a timely manner. Reviewed on: 5th April 2023

So easy

5
The company was so helpful and easy to talk to also everything was quickly and efficiently dealt with. Money there when they said it would be Reviewed on: 5th April 2023

Fast and v competitive

5
Really fast service, super competitive with all other lenders, in-fact cheaper than than the other lenders. Reviewed on: 5th April 2023

Superb Rates & Service

5
Arranged a large loan to fund the purchase of 2 new cars. Dealer wanted 4.9% but Ratesetter came in at 2.8%. There vetting procedure was incredible fast & efficient. Would use them again & recommend them Reviewed on: 5th April 2023

Brilliant

5
Brilliant service and great rate for my loan, would highly recommend Reviewed on: 5th April 2023

Stress-Free loan application

5
Using RateSetter for a loan was easy and stress-free. The application was easy to follow and answer. They were quick to get back to me and to money was in my account shortly after the acceptance of my application. The terms and conditions were easy to read with no hidden agendas. I would definitely use them again if needed and I have recommended them to friends and family for loans. Reviewed on: 5th April 2023

Happy

5
Informative and professional, they have never been intrusive but have always informed me of any changes in a timely manner. Reviewed on: 5th April 2023

By far the easiest loan application

5
Couldn’t fault any part application was easy and straightforward & quick and to top it off the interest rate was really good compared to other lenders Reviewed on: 5th April 2023

Helping people when we need it most!

5
My credit rating and overall confidence in the financial industry has gone up since ratesetter helped me. They have enabled me to strengthen my finances, not make them worse like many other companies. Reviewed on: 5th April 2023

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