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RateSetter: Loans reviews

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4.92
Based on 14,025 reviews, last reviewed 1st Sep 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter lending reviews on Smart Money People help people like you thinking about what life is like as a RateSetter customer to find this out. What is customer service like? Is the online experience quick and simple? You can find this out by reading our RateSetter lending reviews. If you are a RateSetter customer, you can also write your review today!

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RateSetter Loans reviews (14025)

Simple loan process - Great rates

5
I took out a loan in early 2022 and received an immediate response with the money in my account shortly after. Website is very user friendly and easy to navigate my loan account. Very happy with the service. Reviewed on: 5th April 2023
Samuel Lee's avatar
Samuel Lee

Incredibly easy to work with.

5
Transparent and easy to work with. Can’t fault at all. Reviewed on: 5th April 2023
Gary Sheppard's avatar
Gary Sheppard

Amazing

5
Ratesetter are great and the progress was straight forward on applying for a loan Reviewed on: 5th April 2023
Jackie Ames's avatar
Jackie Ames

Helpful and friendly service

5
RateSetter provide an easy to understand friendly service and offered me a great range and affordable payment structure without any hidden surprises. I feel fully on control and am very happy with the customer service. Reviewed on: 5th April 2023
Karen Alger's avatar
Karen Alger

Great product and customer service

5
Very easy process and great customer service I would definitely use ratesetter again if needed Reviewed on: 5th April 2023
John Brown's avatar
John Brown

Superb

5
Highly recommend , fabulous rates , easy to apply , fantastic service Reviewed on: 5th April 2023
Lorna smith 's avatar
Lorna smith

House repair loan.

5
Always a smooth and easy process. Thanks again. Reviewed on: 5th April 2023
Joshua Lake's avatar
Joshua Lake

Amazing

5
Easy straightforward quick efficient reliable low rates Reviewed on: 5th April 2023
S's avatar
S

Great loaners

5
Very good service and have got some great deals Reviewed on: 5th April 2023
barry grimsley's avatar
barry grimsley

Fantastic, prompt service with friendly customer service

5
Ratesetter has an easy to use website and a quick and simple process to apply for a loan. The loan was approved within minutes ( AS ADVERTISED!!! ) and the funds were in my account the next day. The whole system is easy to use and I've been back a second time for a home improvement loan. The rates are good and the service is excellent. Thank you. Simon Owen Reviewed on: 5th April 2023
Simon Owen's avatar
Simon Owen

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