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RateSetter: Loans reviews

4.92
Based on 14,025 reviews, last reviewed 1st Sep 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter lending reviews on Smart Money People help people like you thinking about what life is like as a RateSetter customer to find this out. What is customer service like? Is the online experience quick and simple? You can find this out by reading our RateSetter lending reviews. If you are a RateSetter customer, you can also write your review today!

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RateSetter Loans reviews (14025)

Good quality customer service

5
Quick at doing checks to see if eligible for loan (quicker than my own bank was). This helped me immensely as I had an emergency roof repair that needed done asap. I’ve had no problem with monthly payments and when I needed to ask a question someone was there straight away to ask over the phone. Reviewed on: 5th April 2023

Real easy

5
Really easy to use system and excellent service Reviewed on: 5th April 2023

Great company

5
Ratesetter granted me a loan which I needed to replace my boiler. The interest rate was very fair and the repayment terms have been very manageable. The website is really helpful and shows how your repayments are going. I’ve been making extra payments and it’s very useful to see how I’m saving on interest and when the loan will be paid back. I would recommend to anyone looking for a loan. Reviewed on: 5th April 2023

One of the best

4
I had taken a loan few years ago. It was simple to fill the forms. Kind and professional team dealing with the customers. Reviewed on: 5th April 2023

Super smooth journey

5
No fuss, quick decision and find available immediately Reviewed on: 5th April 2023

Great!

5
Really great service and customer service Reviewed on: 5th April 2023

Excellent service and rates

5
I had a loan from ratesetter, the interest rates were great. I was given a great service, the chance to pay off my loan early. I would definitely recommend Ratesetter to anyone that is looking for a low interest loan. Reviewed on: 5th April 2023

Loan stress free

5
Took loan out It was stress free and fast no issues Well done ratesetter Reviewed on: 5th April 2023

Seamless application process

5
This was a very simple, straight forward application and I was very pleased with how seamless it was. Highly recommended Reviewed on: 5th April 2023

Loans

5
They are fantastic and very caring Reviewed on: 5th April 2023

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