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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14025 reviews)

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4.92

Based on 14,025 reviews, last reviewed 1st Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter lending reviews on Smart Money People help people like you thinking about what life is like as a RateSetter customer to find this out. What is customer service like? Is the online experience quick and simple? You can find this out by reading our RateSetter lending reviews. If you are a RateSetter customer, you can also write your review today!

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RateSetter Loans reviews (14025)

RateSetter are top banana

Required a loan at a good affordable rate at short notice. Application experience was very easy and information was clear on how to apply and what would happen going forward. I Had my decision back quickly and had the money in the bank with in a couple of days, so was able to carry out my purchase hassle free and quickly. Would 100% continue to use ratesetter in future if i needed any loans as I have done in past with them and customer service has always been first class. Thanks RateSetter. Reviewed on: 5th April 2023

Excellent customer service

Very friendly staff, excellent customer service. Very quick to set up my loan. Would definitely go back to ratesetter if I needed a loan in the future. Reviewed on: 5th April 2023

Chris

Very good product and great customer service Reviewed on: 5th April 2023

Great company, no hassle

I’ve nothing but excellence from “Ratesetter”. Great customer service, brilliant communication and all platforms to contact are easy to use. Reviewed on: 5th April 2023

Fast decision and competitive rate

I applied for a loan of £5,000 over 24 months in January 2019 shortly after I had bought a property and wanted to make some improvements. The company was very easy to deal with, made a decision in a timely manner and offered an extremely competitive rate of interest (0.64% pa) my total repayment including the loan fee was £5,173.44. At no extra cost I was also able later to change my repayment date from 15th to 22nd of the month to fit in better with my salary payment date. Should I ever need another loan I wouldn’t hesitate to use Ratesetter or to recommend Ratesetter to a friend. Reviewed on: 5th April 2023

Best service

A fantastic organisation! Great cutomer support from beginning to end of the process. I would recommend them unreservedly Reviewed on: 5th April 2023

Very easy application

It was a very fast and simple process with money put in my account in a couple of days. Reviewed on: 5th April 2023

Hassle free borrowing

Pleasant, straightforward experience and a very friendly, knowledgeable team. Reviewed on: 5th April 2023

Easy and successful

the loan was easily arranged and managed online so easy access to update my account and keep track of it. Any communications and questions have been promptly responded to. Reviewed on: 5th April 2023

Very helpful loan

No messing very good company yo use all paid now very happy Reviewed on: 5th April 2023

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