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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14025 reviews)

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4.92

Based on 14,025 reviews, last reviewed 1st Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter lending reviews on Smart Money People help people like you thinking about what life is like as a RateSetter customer to find this out. What is customer service like? Is the online experience quick and simple? You can find this out by reading our RateSetter lending reviews. If you are a RateSetter customer, you can also write your review today!

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RateSetter Loans reviews (14025)

Excellent loans

Great website to track or pay off more on your loan if you choose to do so and easy to use. They also keep you up to date each month on your loan. Reviewed on: 5th April 2023

Excellent efficient service

I applied online and he money was in the bank the next day. Very quick and simple application process. Would definitely recommend and use again. Reviewed on: 5th April 2023

Very good communication and flexible lender

I've been paying off a loan from Ratesetter for just over 2 years now and would definitely recommend them to others. My repayment rate was market leading, and they've been very easy to deal with since taking out the loan. Their app and website are both very good and the few times I've had to change direct debit dates they have been very flexible and quick to help me I'd definitely recommend them for a loan. Reviewed on: 5th April 2023

Very good and efficient

They fo what they say on the label very pleased, would not hesitate to use them again Reviewed on: 5th April 2023

Flexible and easy to apply

So easy to apply, flexible we over payments and the website is great to use Reviewed on: 5th April 2023

I won't borrow from anyone else

I've had three or four loans with Ratesetter over the last five or six years and now I won't borrow from anyone else. I no longer bother to see if other companies have beter interest rates as I prefer to pay maybe a little extra and know I'm getting the excellent Ratesetter service. Reviewed on: 5th April 2023

Good company

Super realiable company and helped me alot. Thank you! Reviewed on: 5th April 2023

My own loan

I have had an excellent experience with ratesetter getting the loan was easy and straightforward and the money was in my banks extremely quick for the amount that I had borrowed all the monthly payments came out with ease and you can track the progress of your loan on there easy to use website I've almost finished my loan with them and would happily recommend them to anyone who needs a loan Reviewed on: 5th April 2023

Quick friendly service. Easy to manage loan and know I can manage my account online

Applied online. Easy to complete application. Quick response. Contactable and support if needed Reviewed on: 5th April 2023

Easy to arrange and great rate

Very easy to arrange loan and competitive rate Reviewed on: 5th April 2023

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