Write a review

RBS: Select Silver Current Account reviews

Name: Select Silver Current Account
Rating: 4.48 (27 reviews)

View other RBS products

4.42

Based on 27 reviews, last reviewed 12th Jun 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

59%

30%

11%

2 star

1 star

Latest highest rating:

4

Moved to RBS around 5 years ago and upgraded my curr... Moved to RBS around 5 years ago and upgraded my current account recently have no issues at all with them Reviewed on: 12th June 2024

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

Read all reviews Write a review

About this product

The RBS Reward Silver Account is available to existing RBS current account holders. It charges a monthly fee and provides account holders with a range of benefits. These include European travel insurance, mobile phone insurance, redeemable rewards and more.

Before upgrading your current account to a reward account, check customer reviews. Be confident that the benefits and perks of the account are suited to your wants and needs. Make sure you’re making the right choice by reading the RBS Reward Silver Account reviews on Smart Money People.

If you’re interested in the Reward Silver Account, learn more about it from genuine account holders. Find out why customers chose this account and how happy they’ve been. Read about the available rewards and perks to decide whether they sound right for you. Find out how easy it is to get in contact and how quickly issues or concerns are resolved by the customer service team. Take a look through our RBS Reward Silver Account reviews to find the ones most relevant to you.

Do you have a Reward Silver Account? What made you upgrade to this account and how long have you had it open? What is your favourite feature of the account, and is there anything that you feel could be improved? Do you use the mobile banking app, and if so, which feature is your favourite? Share any experiences you’ve had with the customer service team. Would you recommend the account to your family and friends? Whether good or bad, write an honest RBS Reward Silver Account review today. Together, we can help people like you make better financial decisions.

Review RBS: Select Silver Current Account now

Help others make smarter decisions by sharing your own experience.

Write a review

RBS Select Silver Current Account reviews (27)

Good cash back incentives, quick and speedy phone insurance

Lots of benefits from the taste card to cash back on direct Debits, phone and travel insurance. Good customer service Reviewed on: 18th February 2016

Got a refund!

I don't really have much dealings with my bank unless they are trying to sell me something. Although last year I queried my monthly account charge, as I couldn't see what benefits I was getting for £10 a month. They were actually pretty good about it and refunded me two years worth of charges the very next day. Reviewed on: 15th February 2016

More input needed

Whilst I love the RBS they have seriously let us down with our 'add ons' on our account. Our branch has now closed, we never hear from the bank and they do not tell us what add ons we are entitled to - therefore we have actually lost out occasionally Overall though they are quick to help when needed Reviewed on: 13th February 2016

Loyal customer but no perks

Having had the account for many years I find that over the last 3 years RBS have made very few changes - or any that I am aware of. They have a distinct lack of contact and no real perks for a charge of £10 per month on my account. It would be nice if they at least rung on a regular occasion to let us know of new options, bank accounts etc as they have closed our local branch meaning that we can no longer pop in or call our friendly staff. The account is ok and some of the perks are good with the app really useful and easy to use. A recent victim of Fraud saw a different side of RBS. Whilst they were prompt with cancelling my card and ensuring which payments were fraudulent they seem to act slowly to refund the money. I have since heard it should be there the same day yet I am still waiting after 72 hours. Reviewed on: 6th January 2016

Satisfactory

Staff at counter always friendly Reviewed on: 20th November 2015

Customer Service is excellent

I've been a customer of RBS for over 15 years and have always found customer service to be excellent. However, the Select Silver Account costs £10 per month so it's not for everyone in my view. It works for me because I make use of the bundled travel insurance and mobile phone insurance, but I think anyone considering this product needs to look closely at the benefits to decide whether it is worthwhile for them. Reviewed on: 31st August 2015

Great range of benefits

Good account with great range of benefits! Travel Insurance, phone insurance, 25% off ticketmaster tickets (6 x tickets for up to 4 events). Reviewed on: 26th August 2015

Do you have a different RBS product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs