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RCI Bank reviews

RCI Bank Logo
Rated Excellent • 4.88/5

RCI Bank reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 12,890 product reviews

Average score of 4.88/5
5 star
88%
4 star
10%
3 star
1%
2 star
0%
1 star
1%
Reviews for RCI Bank have trended positively over the past 90 days

RCI Bank’s savings accounts and apps are praised for being straightforward, easy to use, and reliable with competitive interest rates. The customer service is often described as friendly, helpful, and quick to respond. However, some have struggled with slow or unresponsive phone support and occasional delays in withdrawals.

Positive themes

  • RCI Bank’s Freedom Savings Account app is simple, reliable, and easy to use.
  • The interest rates on RCI Bank’s savings accounts are consistently competitive.
  • Customer service at RCI Bank is friendly, helpful and quick to respond.

Negative themes

  • Phone support at RCI Bank can be slow or unresponsive at times.
  • Some customers experienced delays withdrawing money from RCI Bank accounts.
  • Interest rates on some RCI Bank accounts have dropped or are less competitive.
Summarised by AI
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About RCI Bank

RCI Bank is a savings provider with a range of products to suit a variety of requirements. RCI Bank believe that a good savings account can help you to stay in control of your finances and help you get on with living your life. Find out what existing customers have to say about RCI Bank and its products by reading our reviews.

If you’re looking to open a savings account with RCI Bank, read the reviews on Smart Money People to learn more. Find out what existing account holders liked and disliked. Learn about the process of opening an account with RCI Bank and how easy it is to manage. Read about genuine experiences with the customer service team. All of this and more can be found in our RCI Bank reviews.

Have you got a savings account with RCI Bank? Share your experience with our Smart Money People community. Together, we can help people like you make better financial decisions. Tell us why you chose RCI Bank as your savings provider and if you’re happy you did. Share details about opening an account: was it quick and simple? Did RCI Bank help you choose the right account for your needs? Would you recommend the provider to family and friends? Write an RCI Bank review today.

RCI Bank at a glance

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Reviews for RCI Bank

Showing 11 of 12890 company reviews • Last reviewed within 7 days

Great savings account.

Freedom Savings Account • 7th February 2026

Very easy account to use. Always kept up to date regarding interest rate changes. The interest rates are also excellent compared to other big name... Very easy account to use. Always kept up to date regarding interest rate changes. The interest rates are also excellent compared to other big name banks. Transfer times have also improved when moving money into your nominated account. Read more Read less

{"display":"Annette J","full_name":"Annette J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Customer Focus

Fixed Term Savings Account • 7th February 2026

Usually good customerservice, always respected, but not always able to get in touch when like to do so, as opening hours not long enough

{"display":"DaxshaJakharia","full_name":"DaxshaJakharia","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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  • 5/5

    Customer Focus

    Always helpful, resolve issue first timewith empethy.

    {"display":"DaxshaJakharia","full_name":"DaxshaJakharia","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Does what it says on the tin.

    Does what it says on the tin. Its a savings account that delivers a good interest rate without bonus gimmics.

    {"display":"Anne Struthers","full_name":"Anne Struthers","avatar":{"url":"\/assets\/uploads\/avatars\/users\/464525.png"}}'s avatar
  • 5/5

    Happy Customer!

    Very easy account to deal with- everything works in the way you would expect and offers a competitive interest rate.

    {"display":"Upstream","full_name":"Upstream","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    An excellent easy access account, with clear website.

    An excellent easy access account, with efficient and easy management, deposits and withdrawals are quick and secure and accessed through a clearly laid out website... An excellent easy access account, with efficient and easy management, deposits and withdrawals are quick and secure and accessed through a clearly laid out website with transparent and fair terms and conditions. Read more Read less

    {"display":"BRP","full_name":"BRP","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Freedom Savings Account
    BRP 6th February 2026
  • 5/5

    The website gives clear fair and transparent terms.

    The website gives clear and transparent terms of account management, and not only gives plenty of notice (over 95 days) of any reduction in interest... The website gives clear and transparent terms of account management, and not only gives plenty of notice (over 95 days) of any reduction in interest rates, but also increases in rates are applied immediately. Read more Read less

    {"display":"BRP","full_name":"BRP","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    95 Day Notice Account
    BRP 6th February 2026
  • 5/5

    Very easy to use online informed as soon any transac...

    Very easy to use online informed as soon any transaction as done

    {"display":"Mrs Lorraine Howram ","full_name":"Mrs Lorraine Howram ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Easy UX, clear communication, good savings rates

    Easy UX, clear communication, good savings rates

    {"display":"char p","full_name":"char p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    It was easy to set up and gives a good return on my...

    It was easy to set up and gives a good return on my investment

    {"display":"Jeffrey Lloyd","full_name":"Jeffrey Lloyd","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Good rates

    RCI offers a good short term saving rate and they even increased my rate recently. In the present climate, that is good.

    {"display":"Robin N.","full_name":"Robin N.","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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