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RCI Bank reviews

RCI Bank Logo
Rated Excellent • 4.89/5

RCI Bank reviews

Verified business Last reviewed within 7 days
See more on their website Write a review

Review summary

People rate this company as Excellent based on 15,372 product reviews

Average score of 4.89/5
5 star
89%
4 star
9%
3 star
1%
2 star
0%
1 star
1%
Reviews for RCI Bank have trended positively over the past 90 days

RCI Bank’s savings accounts are a breeze to use, with clear websites and apps that make managing money simple. The interest rates are generally competitive and often updated quickly when the Bank of England changes rates. Friendly, helpful staff and reliable communication add to the smooth experience. However, some have found the interest rates slipping behind competitors lately, and a few have struggled with slow transfers or poor customer service responses.

Positive themes

  • RCI Bank’s Freedom Savings Account is easy to use with a clear app and website.
  • RCI Bank offers competitive interest rates that keep many savers happy.
  • Customer service at RCI Bank is friendly and helpful when you need them.

Negative themes

  • Some find RCI Bank’s interest rates have dropped behind other providers recently.
  • Transfers can be slow and withdrawal delays frustrate some RCI Bank users.
  • A few customers report poor or unresponsive customer service at RCI Bank.
Summarised by AI
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About RCI Bank

RCI Bank is a savings provider with a range of products to suit a variety of requirements. RCI Bank believe that a good savings account can help you to stay in control of your finances and help you get on with living your life. Find out what existing customers have to say about RCI Bank and its products by reading our reviews.

If you’re looking to open a savings account with RCI Bank, read the reviews on Smart Money People to learn more. Find out what existing account holders liked and disliked. Learn about the process of opening an account with RCI Bank and how easy it is to manage. Read about genuine experiences with the customer service team. All of this and more can be found in our RCI Bank reviews.

Have you got a savings account with RCI Bank? Share your experience with our Smart Money People community. Together, we can help people like you make better financial decisions. Tell us why you chose RCI Bank as your savings provider and if you’re happy you did. Share details about opening an account: was it quick and simple? Did RCI Bank help you choose the right account for your needs? Would you recommend the provider to family and friends? Write an RCI Bank review today.

RCI Bank at a glance

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Reviews for RCI Bank

Showing 11 of 15372 company reviews • Last reviewed within 7 days

I don't need to interact too much, so no unnecessary...

Freedom Savings Account • 7th April 2026

I don't need to interact too much, so no unnecessary communications.

{"display":"Andrew N","full_name":"Andrew N","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1143798.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

RELIABLE FOR ALL MATTERS ON PERSONAL BANKING

Fixed Term Savings Account • 7th April 2026

RELIABLE FOR ALL MATTERS ON PERSONAL BANKING

{"display":"Steven Watt","full_name":"Steven Watt","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
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  • 5/5

    Excellent service

    I've had my account with RCI for a number of years and have always encountered excellent and prompt service, by phone and online. It has... I've had my account with RCI for a number of years and have always encountered excellent and prompt service, by phone and online. It has worked well for me in all respects. Read more Read less

    {"display":"Katie L","full_name":"Katie L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Brilliant bank fast and efficient plus great service

    Brilliant bank fast and efficient plus great service

    {"display":"Reuben","full_name":"Reuben","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Faultless from start to finish.

    Faultless from start to finish. Excellent communication.

    {"display":"David M","full_name":"David M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Easy to navigate accounts on- line.

    Easy to find my accounts on line. Easy to carry out transactions. Interest rates very good compared to other banks. Waiting for them to introduce ISA’s.

    {"display":"Jennifer T","full_name":"Jennifer T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    RCI has excellent customer service & marketing commu...

    RCI has excellent customer service & marketing communications

    {"display":"Clare","full_name":"Clare","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Recommended to RCI by my partner.

    Recommended to RCI by my partner. Very impressed with the ease of opening my account, the rate of interest and the customer care.

    {"display":"Shirley B","full_name":"Shirley B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Smooth account opening from start to finish.

    Smooth account opening from start to finish. So important when all the products are so similar

    {"display":"Jamie","full_name":"Jamie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Always easy.

    Always easy to access the freedom saving account does all I need it to do. Changes in interest rates are always notified clearly.

    {"display":"alanbridger","full_name":"alanbridger","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1443224.png"}}'s avatar
  • 5/5

    Easy way to save

    Easy account to set up, & app is very easy to use

    {"display":"Nick Webb","full_name":"Nick Webb","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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