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RCI Bank reviews

RCI Bank Logo
Rated Excellent • 4.89/5

RCI Bank reviews

Verified business Last reviewed within 7 days
See more on their website Write a review

Review summary

People rate this company as Excellent based on 15,130 product reviews

Average score of 4.89/5
5 star
89%
4 star
9%
3 star
1%
2 star
0%
1 star
1%
Reviews for RCI Bank have trended positively over the past 90 days

RCI Bank’s savings accounts are a breeze to use, with clear websites and apps that make managing money simple. The interest rates are generally competitive and often updated quickly when the Bank of England changes rates. Friendly, helpful staff and reliable communication add to the smooth experience. However, some have found the interest rates slipping behind competitors lately, and a few have struggled with slow transfers or poor customer service responses.

Positive themes

  • RCI Bank’s Freedom Savings Account is easy to use with a clear app and website.
  • RCI Bank offers competitive interest rates that keep many savers happy.
  • Customer service at RCI Bank is friendly and helpful when you need them.

Negative themes

  • Some find RCI Bank’s interest rates have dropped behind other providers recently.
  • Transfers can be slow and withdrawal delays frustrate some RCI Bank users.
  • A few customers report poor or unresponsive customer service at RCI Bank.
Summarised by AI
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About RCI Bank

RCI Bank is a savings provider with a range of products to suit a variety of requirements. RCI Bank believe that a good savings account can help you to stay in control of your finances and help you get on with living your life. Find out what existing customers have to say about RCI Bank and its products by reading our reviews.

If you’re looking to open a savings account with RCI Bank, read the reviews on Smart Money People to learn more. Find out what existing account holders liked and disliked. Learn about the process of opening an account with RCI Bank and how easy it is to manage. Read about genuine experiences with the customer service team. All of this and more can be found in our RCI Bank reviews.

Have you got a savings account with RCI Bank? Share your experience with our Smart Money People community. Together, we can help people like you make better financial decisions. Tell us why you chose RCI Bank as your savings provider and if you’re happy you did. Share details about opening an account: was it quick and simple? Did RCI Bank help you choose the right account for your needs? Would you recommend the provider to family and friends? Write an RCI Bank review today.

RCI Bank at a glance

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Reviews for RCI Bank

Showing 11 of 15130 company reviews • Last reviewed within 7 days

Whenever I have a problem (usually technical) the st...

Freedom Savings Account • 18th March 2026

Whenever I have a problem (usually technical) the staff are very helpful. They don't treat me like I'm a nuisance. I can access and deposit... Whenever I have a problem (usually technical) the staff are very helpful. They don't treat me like I'm a nuisance. I can access and deposit my money easilly. The interest rates are good too. Read more Read less

{"display":"BEE","full_name":"BEE","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
BEE
Rated Excellent • 5/5
Read more product reviews

A good product offering a good interest rate and eas...

Freedom Savings Account • 17th March 2026

A good product offering a good interest rate and easy online access to deposit or withdraw funds.a big plus is the compensation of £80.000 if recipient bank fails.

{"display":"Paul Lnight","full_name":"Paul Lnight","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    I have never had any issues in my dealings with RCI.

    I have never had any issues in my dealings with RCI. Phones are answered quickly and staff are knowledgable and eager to assist. Website is... I have never had any issues in my dealings with RCI. Phones are answered quickly and staff are knowledgable and eager to assist. Website is easy to use and products good. Read more Read less

    {"display":"Paul W","full_name":"Paul W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very good communications; reasonable interest levels...

    Very good communications; reasonable interest levels and convenient access to account. As far as I can tell there is robust internet security; the log on... Very good communications; reasonable interest levels and convenient access to account. As far as I can tell there is robust internet security; the log on process appears to be safe; I have had no problems with my account. Read more Read less

    {"display":"Raymond T","full_name":"Raymond T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Fixed.Term Accounts

    Fixed.Term account easily undertaken; progress information accessible on line; security thorough and very reassuring; end of term notice and choices in good time, all with very competitive rates.

    {"display":"Alan P","full_name":"Alan P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Top notch

    I have banked with RCI Bank since the start in 2015 and I’ve never had any issue. Great service, great products. Great value for your... I have banked with RCI Bank since the start in 2015 and I’ve never had any issue. Great service, great products. Great value for your funds as they offer fair rates that are competitive with the savings market. I wouldn’t save with anyone else. Read more Read less

    {"display":"rebecca m","full_name":"rebecca m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Quality service at all times

    I have had an account with RCI for several years and have very few issues, however if I have needed to contact them, the experinece has been nothing but superb

    {"display":"David J Southway","full_name":"David J Southway","avatar":{"url":"\/assets\/uploads\/avatars\/users\/462112.png"}}'s avatar
  • 5/5

    Easy to deposit and withdraw from account plus compe...

    Easy to deposit and withdraw from account plus competative interest rates, other fixed savings accounts are easy to set up online and can be transferred easily

    {"display":"John M","full_name":"John M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Banking kept simple

    Easy to transact with. Easy to speak to a human when needed.

    {"display":"Eric Scorse","full_name":"Eric Scorse","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Secure , good return, efficient and easy to use App

    Secure , good return, efficient and easy to use App

    {"display":"Barry Simons","full_name":"Barry Simons","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Susan123

    Good comms and simple to understand instructions

    {"display":"Susan","full_name":"Susan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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