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RCI Bank reviews

RCI Bank Logo
Rated Excellent • 4.90/5

RCI Bank reviews

Verified business Last reviewed within 7 days
See more on their website Write a review
  • 24/7 customer support via phone, live chat or social media
    24/7 customer support via phone, live chat or social media
  • Award winning organisation
    Award winning organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 17,202 product reviews

Average score of 4.90/5
5 star
89%
4 star
9%
3 star
1%
2 star
0%
1 star
1%
Reviews for RCI Bank have trended positively over the past 90 days

RCI Bank’s savings accounts are a breeze to use with a straightforward app and website that make managing money simple. The interest rates are generally competitive and often updated quickly when market rates change. Helpful, polite staff and clear communication add to the easy-going experience. On the downside, some find the interest rates slipping behind competitors lately, and a few have had frustratingly slow withdrawal times or difficulty reaching customer service by phone. A handful also wished for quicker transfers and better contact options.

Positive themes

  • RCI Bank’s app and website are really easy to use for managing Freedom Savings Account.
  • RCI Bank offers competitive interest rates that often rise quickly with market changes.
  • Customer service at RCI Bank is friendly and helpful when you need to speak to someone.

Negative themes

  • Interest rates have dropped recently and lag behind many competitors.
  • Withdrawals can be slow and transfers take longer than with other banks.
  • Hard to get through by phone or email; customer service can be unresponsive.
Summarised by AI
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About RCI Bank

RCI Bank is part of RCI Bank and Services, Renault's global banking group.

Present in over 36 countries, the Group lends to millions of customers across the world.

In 2015, RCI Bank launched in the UK with a vision to provide a real alternative for UK savers by offering transparency, simple accounts and great service.

RCI Bank at a glance

Contact details

Website
Visit provider website
Phone
0345 605 6050
Email
[email protected]
Main address
Freepost, RCI BANK
Social media

Reviews for RCI Bank

Showing 11 of 17202 company reviews • Last reviewed within 7 days

Easy to access flexible account, easy savings

Freedom Savings Account • 24th April 2026

Easy to access flexible account, that makes saving easy and also withdrawing funds fast and effectively=

{"display":"BRP","full_name":"BRP","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
BRP
Rated Excellent • 5/5
Read more product reviews

Good interest rates and good communication

Fixed Term Savings Account • 24th April 2026

Good interest rates and good communication

{"display":"Rachel D","full_name":"Rachel D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Easy access

    I have found the app easy to use, savings easy to access when I need to and a steady interest rate

    {"display":"SD","full_name":"SD","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very Slick

    Unlike another bank that I transferred a maturing Isa to, it was so easy to do this, without any repetition,

    {"display":"Stephen Hill","full_name":"Stephen Hill","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Highly recommended.

    Very competitive interest rates, excellent communication, easy-to navigate website, easy withdrawals. Highly recommended home for your savings.

    {"display":"Peter S","full_name":"Peter S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very clear and easy to use website.

    Very clear and easy to use website. Manages transfers seamlessly and at speed.

    {"display":"Len Lewis","full_name":"Len Lewis","avatar":{"url":"\/assets\/uploads\/avatars\/users\/461921.png"}}'s avatar
  • 5/5

    Freedom Savings Account

    Easy to use website with excellent Customer services and interest added on a monthly basis. Only drawback is you can only use one other independent... Easy to use website with excellent Customer services and interest added on a monthly basis. Only drawback is you can only use one other independent bank account to make payments and withdrawals. Read more Read less

    {"display":"Polly W","full_name":"Polly W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great service and interest rates

    Great service and interest rates

    {"display":"Rosemary G","full_name":"Rosemary G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Always easy to use,money drawn is available same day

    Always easy to use,money drawn is available same day

    {"display":"Glenys Markland","full_name":"Glenys Markland","avatar":{"url":"\/assets\/uploads\/avatars\/users\/903488.png"}}'s avatar
  • 5/5

    positive experience from start to finish

    positive experience from start to finish

    {"display":"Christopher P","full_name":"Christopher P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great place to save.

    Great place to save. Good communication. Easy online access.

    {"display":"Alexander","full_name":"Alexander","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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