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RCI Bank reviews

RCI Bank Logo
Rated Excellent • 4.84/5

RCI Bank reviews

Verified business Last reviewed within 7 days
See more on their website Write a review
  • 24/7 customer support via phone, live chat or social media
    24/7 customer support via phone, live chat or social media
  • Award winning organisation
    Award winning organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 17,210 product reviews

Average score of 4.84/5
5 star
89%
4 star
9%
3 star
1%
2 star
0%
1 star
1%
Reviews for RCI Bank have trended negatively over the past 90 days

RCI Bank’s savings accounts are a breeze to use with a straightforward app and website that make managing money simple. The interest rates are generally competitive and often updated quickly when market rates change. Helpful, polite staff and clear communication add to the easy-going experience. On the downside, some find the interest rates slipping behind competitors lately, and a few have had frustratingly slow withdrawal times or difficulty reaching customer service by phone. A handful also wished for quicker transfers and better contact options.

Positive themes

  • RCI Bank’s app and website are really easy to use for managing Freedom Savings Account.
  • RCI Bank offers competitive interest rates that often rise quickly with market changes.
  • Customer service at RCI Bank is friendly and helpful when you need to speak to someone.

Negative themes

  • Interest rates have dropped recently and lag behind many competitors.
  • Withdrawals can be slow and transfers take longer than with other banks.
  • Hard to get through by phone or email; customer service can be unresponsive.
Summarised by AI
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About RCI Bank

RCI Bank is part of RCI Bank and Services, Renault's global banking group.

Present in over 36 countries, the Group lends to millions of customers across the world.

In 2015, RCI Bank launched in the UK with a vision to provide a real alternative for UK savers by offering transparency, simple accounts and great service.

RCI Bank at a glance

Contact details

Website
Visit provider website
Phone
0345 605 6050
Email
[email protected]
Main address
Freepost, RCI BANK
Social media

Reviews for RCI Bank

Showing 11 of 17210 company reviews • Last reviewed within 7 days

Easy access with good interest rate

Freedom Savings Account • 12th June 2026

I have been using RCI Bank for seral years now as my Easy Access savings account. It offer very good service and a good interest... I have been using RCI Bank for seral years now as my Easy Access savings account. It offer very good service and a good interest rate. It is very easy to use and I highly recommend this account. Read more Read less

{"display":"Naizby","full_name":"Naizby","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Great rates and customer service

Freedom Savings Account • 11th June 2026

Great rates and customer service

{"display":"Seahouses ","full_name":"Seahouses ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4.00/5
Read more product reviews
  • 5.00/5

    Great app, great interest rates

    One of the most competitive interest rates for savings accounts on the market currently. Was really easy to set up and the app is very... One of the most competitive interest rates for savings accounts on the market currently. Was really easy to set up and the app is very accessible and friendly to use. I would recommend this if you’re looking into getting a savings account. Read more Read less

    {"display":"Isobel W","full_name":"Isobel W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Fair interest rates

    Easy to use the app. Decent interest rate.

    {"display":"Peter","full_name":"Peter","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Easy to use account with competitive rate of interest.

    Easy to use account with competitive rate of interest.

    {"display":"David","full_name":"David","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    RCI has the best interest rate

    RCI has the best interest rate out of all my banks.

    {"display":"Paula","full_name":"Paula","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Great bank would recommend!

    Banked with them for a while very little money to invest at the moment due to lack of funds but I find RCI bank very easy to use.

    {"display":"Diane H","full_name":"Diane H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    All good , easy to use and competitive in the market.

    All good , easy to use and competitive in the market.

    {"display":"Jill Dwyer","full_name":"Jill Dwyer","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1393009.png"}}'s avatar
  • 5.00/5

    Easy to access flexible account, easy savings

    Easy to access flexible account, that makes saving easy and also withdrawing funds fast and effectively=

    {"display":"BRP","full_name":"BRP","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Good interest rates and good communication

    Good interest rates and good communication

    {"display":"Rachel D","full_name":"Rachel D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Easy access

    I have found the app easy to use, savings easy to access when I need to and a steady interest rate

    {"display":"SD","full_name":"SD","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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