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RCI Bank: Freedom Savings Account reviews

4.89
Based on 10,622 reviews, last reviewed 21st Mar 2026
314800% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great customer service I have saved using a Freedom Savings account for many years because of its flexibility and rapid interest changes, not only in the downward, but also ... Read more Reviewed on: 21st March 2026
Erica M's avatar
Erica M

Latest lowest rating:

1

I recently told RCI bank about an illness I have and... I recently told RCI bank about an illness I have and wanted to close my accounts. I was told my money would be in my nominated bank account by the clo... Read more Reviewed on: 12th March 2026
T S's avatar
T S

About this product

RCI Bank savings reviews can help you to find out more about life at RCI Bank. How easy is it to contact RCI Bank? And how friendly are they? Our RCI Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

RCI Bank Freedom Savings Account reviews (10622)

Review of the RCI Bank, Freedom Savings Account:

Good information.

5
Good information. Always tells me what is happening to my account and interest rates. If any problems l can ring. Reviewed on: 9th April 2025

Good interest rate and not a bonus first year only rate

5
Great rate on our instant access savings account, which, unlike other offerings, with their often implicit first year bonus rate, has been maintained on our account for over 5 years. This means we don't have to move our savings around every year to get a competitive rate. Easy and intuitive app/website and good phone support when neeeded Reviewed on: 29th January 2026

A good interest rate that goes up as quickly as it g...

5
A good interest rate that goes up as quickly as it goes down when the Bank of England rate changes. Online banking is easy to use and customer service is spot on it you need to contact them. Reviewed on: 29th January 2026

Always up to date with rates

5
Always up to date with rates and keeping you informed of any changes Reviewed on: 29th January 2026

customer services excellent

5
Easy to navigate the website and customer services excellent Reviewed on: 29th January 2026

Very helpful on live chats!

5
The staff have been very helpful on live chats if I have ever needed it. Reviewed on: 29th January 2026

Super service.

5
I have been with the bank for quite a few years and I found them to very good and prompt service. Reviewed on: 29th January 2026

I've banked with RCI for a number of years and I've...

5
I've banked with RCI for a number of years and I've always found them professional, friendly and easy to deal with. Their information re accounts is straight forward and easy to understand. Their website and banking app is easy to navigate. Reviewed on: 29th January 2026

Freedom Savings Account

5
I’ve had a freedom savings account for a number of years and have appreciated the ease of access, the favourable interest rates and the good communication. I also feel that the security measure are of a high standard and I am confident that my savings are safe. Reviewed on: 29th January 2026

Comparatively high return for such a flexible packag...

5
Comparatively high return for such a flexible package, never had any problem with deposits nor withdrawals using app and received fast answer to any questions asked. Reviewed on: 29th January 2026

Always a very good customer service from the bank

5
Always a very good customer service from the bank Reviewed on: 29th January 2026

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